Angel Land Designs

06/19/09

Angel Land Designs Owner's Response to 6/14 Review

by AngelLand

We must respond to each part of the review posted on 6/14/2009 separately. We would normally do so through the CitySearch back office "Respond to Review", but it is currently not working.

First, when we received your call about your sod, we explained that what had occurred with the sod is called “Winter-Kill”. Zoysia is particularly susceptible to Winter-Kill. This happens when we have an exceptionally hard freeze. We tell all of our customers that you must water in the sod and plants prior to a hard freeze to avoid this. We had a late freeze this year, and the Emerald Zoysia at our personal home died even though we watered it in because it had just woken up and was very susceptible to the cold. It is unfortunate, but it happens. We cannot warranty an Act of God.

Our understanding from our last conversation with you is that all of the plants were fine. We offer a one year warranty on plants where we have installed an irrigation system and the plants were watered with this system. If you were unable to water them due to watering restrictions imposed by the state and local municipality, then that warranty is voided because we cannot control watering ordinances and plants must have water to survive.

With regard to the “noxious plants”, we do not install the “guard” you are referring to, which is called landscaping fabric. First, it was not on the contract, nor was it ever discussed. The reason that we do not use it is because once you place mulch on top of the fabric, seeds are deposited by birds, animals and the wind, and these wild plants grow in the decaying organic matter created by the mulch. We cleared all of these wild/noxious plants when we did the work, but their seeds will be left in the soil. There is no way to get them out and, as stated above, landscaping fabric is not the answer.

We explained to you, as we do with all of our customers, that you must put a pre-emergent out to keep the seeds from sprouting. You can either hire a company to take care of the chemical application and feeding of your landscape (we recommend Turf Pride for grass, plant and tree chemical care); or your must do it yourself.

As with all of our jobs, we installed healthy plants and sod on your job. We would not have left, and I imagine that you would not have paid the final balance due, had you been unhappy with the final product. Maintaining that landscape falls into the hands of the owner once we complete the project. We truly wish there was something that could be done to make you happy again, but we cannot afford to warranty Acts of God or government imposed watering restrictions.

06/14/09

LaNDSCAPING

by clv

Angel Land landscaped my front lawn 1 year ago. Many plants died and all the grass died. They were too lazy or too cheap to put a guard under the mulch so within 2 months everything was covered with noxious plants. Steve was difficult to work with. Serious time nanagement problems and did not do what he said he would do. I've had to re do almost everything and I had paid him a fortune of my hard earned money. Please think twice before using this lousy service. I wish I had.

• Pros: None
• Cons: Shoddy, incompetent work.

02/04/09

Incredible design and great value

by kms032401

When we bought our home nearly 2 years ago, the yard was a complete mess. We got Steve's name from a neighbor who had used him before. Steve was responsive to our initial call, came out immediately, and had a vision for our yard that no other landscaper seemed to have. We hired Angle Land Designs to replace all of our sod, contour and grade our front and back yards, replace plants, remove trees, add a fence and sprinkler system, and add a flagstone retaining wall and patio. We were consistently pleased with the professionalism and follow-up of the team. Steve was knowledgeable, responsive, timely, and worked within our budgetary constraints. We are constantly complimented on our new yard and have spent more time outside than ever before. We would not hesitate to recommend Angel Land Designs for any of your outdoor and landscaping needs.

12/17/08

Vision, creativity, and expertise in landscaping and design

by mwberry71

After interviewing and even doing some projects with what seemed liked hundreds of landscape companies, we finally found a partner in ALD. We have a large yard needing many upgrades and we needed a partner who had the vision, and expertise to help us design a yard that was beautiful but would not break the bank. Steve is an expert and offers creative solutions to making the yard beautiful on a budget that is reasonable. We are doing a phased approach to our landscaping renovation project. Steve has been a great partner and has been great to work with through every step of the process. We still have several months of work left to go but so far things have been perfect. We highly recommend this company to offer solid suggestions and partner with you throughout the installation process. We have enjoyed working with them.

• Pros: Reliable, Expertise, Affordable, Friendly, Quality

Editorial Review

by Contributor

Transform your Atlanta yard into a landscaping masterpiece with the landscaping design expertise of Angel Land Designs.

12/03/08

Great Job at a Fair Price

by cgax13

Before I get long winded let me say that Angel Land Design did an excellent job for a very reasonable price. We had been looking for a landscape company for a while to install a flagstone patio and retaining wall. I happened to pass an ALD truck on the interstate one day, copied down the phone number on the truck and immediately gave them a call. The owner came out a couple of days later to give us an estimate. He was very well versed in the business, professional and courteous. He offered us several options. We agreed on a tentative date and product. 2 days later we got another bid from a landscaping company we saw in an advertising flyer. Their bid was actually a couple of hundred dollars less, but we not the least bit impressed with their "sales rep". He did give us an idea which was to put a flagstone path/run next to the fence so the dogs wouldn't get so muddy. We called ALD and discussed this option and ended up making the patio a full foot less in width and adding a 3 foot wide flagstone path next to the fence. ALD was very accommodating about the change and we agreed on a new price over the phone. They installed our flagstone patio, retaining wall and path 2 weeks later. It took only 2 days. They cleaned up each day and left us with a clean yard and driveway and a very impressive patio, wall and path (no more muddy paws). They were polite, professional and very thorough. It was obvious they new how to do their job and that they took pride in their workmanship. We are very happy with our total experience with ALD and would recommend them very highly.

• Pros: quality workmanship and materials
• Cons: nothing worth mentioning

12/03/08

Do Not Recommend

by mfbrewer08

We have a $3100 lien on our property as a result of the owner not paying for the stone that he used in our landscaping. The work was done in Fall of 2008. Bill is unpaid as of September 2009.

12/02/08

What a transformation!

by kingranch

My home was under construction when I called Angel Land Designs in to install a gate. That call opened the door for solving some serious problems my builder had created, as well as creating a yard I live in almost more than my house! They saw the possibilities in my yard that had never occurred to me! When they saw the small lake at my front door from the poor grading job the builder had done, they suggested that fixing the grade was more important than the gate.

They fixed the grade, installed my driveway and turn-around and then proceeded to make my yard the envy of the neighborhood. They did what they said (and more) and the price was the price. I had much more done than I had planned, but the work was so beautiful and the process amazingly easy.

I had a lot of work done:

? They installed a beautiful stone entry with four columns and fencing across the front of my property, with a solar operated wrought iron gate with keypad entry

? They designed beautiful bed lines around the house and entry, and chose plants that fit my home perfectly

? They created a multi-level terraced effect on one side to fix drainage issues. Instead of the textured blocks or timbers, they used natural stone and boulders. WOW! The steps are these HUGE slabs of stone and they made natural stone slab walkways ? all with no mortar! Everyone who sees this is amazed. Each terrace is unique ? with grass, plants and flower beds, and one with a patio made of giant pieces of stone with grass in between.

? All of this leads to the most natural looking waterfall I have ever seen.

? I also wanted an outdoor fireplace, but my budget was getting tight. For much less than the cost of a fireplace, they created an area for a fire pit. The fire pit is very natural looking, made with stacked stone, and they set huge boulders as ?seats?.

? I even had them do the stonework on my fireplace. The man the builder hired never showed up. Angel Land did the work and it turned out perfect!

• Pros: Amazing design, excellent workmanship, high level of quality control, very courteous
• Cons: None really - any time you are working with the landscape, there is dirt. The manager called is "breaking eggs to make the cake"!