All My Sons Moving & Storage

09/08/09

Bad moving experience with this company

by Egypt7 at Citysearch

I chose this company because of all of the great reviews, but my move was the worst moving experience I've ever had. I've lived all over the world, Europe, Asia, the Americas, so I'm not new to moving around. The movers came really late and brought a truck that was too small and so they couldn't move all of my things. They didn't bring packing materials although I specifically said I would need some help packing, they broke a figurine, damaged the wall at my new house and put my baby's crib together wrong. Also, be prepared to pay for their smoke breaks. When I called the managers to complain I was promised compensation, which the dispatcher and next set of movers were unaware of. I had to set up another move date. The head mover of the second crew was upset that he wasn't told of the compensation promised and preceded to yell at me demanding my credit card. I'm 5' 2" and this guy was close to 6'; it was just me and my 9 month old baby, but rather than cowering from this guy I yelled back. The whole experience was horrible. The manager was finally able to allay the disagreement over the phone, but not until after he denied promising me compensation all together. I was really disappointed. I was promised the best move I have ever experienced, but it was the worst. Hire at your own risk.

• Pros: First set of movers were nice overall just not professional
• Cons: The second set of movers and the lack of communication

09/26/08

Honest Movers

by Simmon at Citysearch

It was a pleasure talking to you on the phone today. I was watching the news tonight and I was shocked to see what happened to an individual that used another moving company. This person was walked on by a new moving company in atl. They held their belongings hostage until more money was extorted from them. This was not the experince I had. I called your company several times within a couple of days and was treated with respect. I was nervous about using any moving company cause of these horror stories I described earlier, but everything went super smooth. I set up my appointment and was called back several times to confirm my move. Your guys showed up on time, moved my stuff, and really hustled to get the job done on time. I had a limited budget and that was respected. I wish I had more money to utilize your service longer, but it was well worth what I got for my budget. Thank you. Your guys made me comfortable and really took care of my stuff. These guys got right to work and did not screw around. I appreciate that. Too many tricksters out there and your company was not one of them. It is a relief to know I can call you again in the future without any b.s.. Thanks

Thank you,

Patrick bures

• Pros: the best
• Cons: none

09/26/08

Great Moving Experience

by Eric1021 at Citysearch

I would like to take a moment to talk about my moving experience with AMS. The moving crew arrived early and prepared . My wife and I were very happy with the care they took with our personal belongings. The crew moved quickly to finish our move. Everything was safely and without damage moved to our new home. Their was a slight misunderstanding, but management moved quickly to handle the problem to our complete satisfaction. I will certainly use All My Sons for my next move. They are professional , honest, and thorough. I would recommend them without hesitation to anyone in need of moving services.

E.

• Pros: thumbs up
• Cons: n/a