The Cheesecake Factory
Atlanta, GA 30339-3162
Phone: (770) 319-5515
04/25/2008 Posted by mcoreo
Cheesecake factory as a whole has a great menu. i have eaten at this location 2x and will prob never go back. First time food was fine service slow as molasses. i forgave them and came back. This time service was so slow i sat and observed what went on around us. table next to us wich had previously seated 6 ppl was not even cleaned, the clean plates and silver were put on dirty table THEN the support server wiped around the clean plates and silver and wiped the food and stuff right onto the floor. i told my server who teold the person to come back and clean the table but I could just imagine how many germs were on the table I was eating on. i had to look at the food all over the floor and think about dirty tables for the rest of the meal. The table to the side ordered a bottle of wine and server brought wine and glasses to table by sticking his fingers IN the glasses on the rim to carry them to the table- yuck. Then 1 solo diner sat right next to us and was not greeted literally for about 12 minutes. Then he ordered a drink and his drink took about 10 minutes. i was feeling soo bad for the guy and when it came back, of course it was wrong so he sent it back and at the same time ordered 2 meal courses. bother courses app and entree came to the table at almost the same time as his drink and bread. What i am saying is the service is horrible. the food mediocre and not worth the time or money. They need a complete management over haul before I go back to that place. Nasty!
Pros: Cheesecake factory menu
Cons: nasty, dirty, slow, bad service
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