Ibiza
Atlanta, GA 30309
Phone: (404) 352-3081
07/18/2008 Posted by weje
This was a VERY bad experiece. I have been to Ibiza 3 times. The first time it was great, I was mezmorized by the lush couches, colorful decor and friendly staff. The second time I was celebrating my M.A. graduation and it was a full house and full of salsa dancing, hookas, and laughter. This last time was HORRID! I took some friends who had never been and bragged all week and on the way there. Noone was there and I was wondering about this since I had been reading some bad reviews about it when I went to look for the address. I didnt necessarily care because i was thinking well I had a blast so what the heck. I got there and was seated and served by the manager a short African American lady with short brown hair(what a B-Word). I asked her to explain the menu and she would not. We finished our drink before our food came(it took forever) and she didnt offer any refills. When I asked for one she replied, "its not free". I had COKE people...COKE! Then, she walked off before I could respond saying "excuse me" This is the manager okay! Finally I received our tab and she charged us 20% grautity. Did I mention that it was 3 of us? WTF did she deserve from not explaining the menu, walking off of me, not offering a refill FREE, water, or checking on us. NO ONE was there why couldnt she check on us? Then I said to her (pointing to the gratuity) "this must be optional, we will just pay our meal and the taxes and determine the gratutity on our own" she replied, "no its mandatory look at your menu" and walked off again. I followed her (crazy right) and said in the menu it says 15-20% so we want to pay $15. She did not respond changed the gratuity to 15% and came back with change 2 dollars short! YES, she had taken it anyway. I know she didnt think for one second I could not count, think, or become physically aggressive. Long story shorter I got the rest of my change without assalting her and will NEVER GO BACK!
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