09/20/08

Good food but ambience lacking

by kennesawchemist

We joined some of our friends for a Saturday evening meal on their recommendation, and indeed the food and service was excellent. The lavatories were also interesting. Our only complaint was that we could not hear each other. We were seated amidst two huge raucous parties, and conversation became strained. If we're going to drop a couple hundred bucks on a meal and an evening out, I'd like to be able to converse. Large parties should be confined to a specific area while small parties could keep in a more intimate setting. A little creativity would help here.

• Pros: Good food
• Cons: Lousy ambience

06/20/08

Outstanding Thai, good service and the BEST bathroom I have ever been in.

by solideretta

Ok... so I love thai food and I absolutely LOVE Nan thai. The food is delicious to start I love the poh pia (vegetarian basil roll and tamarind spring rolls) and the Tom kha kung is great........the kra pow pla ka pong (fried whole red snapper) is to die for... I absolutely can not get enough.......it's definitely a must try. The service is good and the bathroom is out of this world... you will think that you have been teletransported to a spa location on some remote thai beach. I don't think I paid attention to bathrooms before this (besides cleanlinss of course) but my standards have definitely been raised ( I'm sure I wont find anything close in Atlanta but note to other restaurants........you need to up the anty).

P.S. love the traditional thai attire worn by the staff

06/15/08

My new favorite restaurant!

by BufordFoodLover

It is not as expensive as everyone claims. I was a little surprised that my thai tea was $8.50 and I ordered two! I also had the beef curry with white rice which was so flavorful my mouth watered the entire time. The green tea creme broule was a little weird, but they happily replaced it with a thai tea creme broule which was pretty good. My meal was $35. The atmosphere is very inviting and neatly arranged. The staff was very attentive and personable.

• Pros: Great food, great service, great atmosphere
• Cons: Doesn't open until 5, no patio, no easy way to get there

06/10/08

Amazing food and ambiance

by cheralex

A co-worker and I went here on a whim and it was one of the most fantastic Thai restaurants I've ever been to. I'm from NYC and we have some great places, but this beat them all. The food was unbelievable, the decor authentic and the service was great too. There were no negatives about this place. The bathroom was even gorgeous!

05/01/08

Nan's new menu same great taste!

by foodie1014

I've eaten at Nan's a few times over the past few years and I gotta tell you, I don't understand these negative comments left behind. I read the hat guy, really they don't allow hats in the dining room, I seriously doubt they, "took your hat." I doubt they were insulting you "hat guy."Service is stellar here, My meal is evenly paced and I don't feel rushed, I've never felt rushed here. Not to sound like Andy Roonie, but maybe these people with these bad experiences, maybe they were real jerks! I never find the hostess to be rude, infact shes quite accomodating, maybe you just failed to show up on time. And who needs more than an hour and a half to eat dinner. i don't think this family owned restaurant would treat their guests like that. The new chef Dee, walks around the floor, they way her mother used to do. Shes gracefull and elegant, like the dishes she is producing in the kitchen. By the way they have a new menu and its great. You can tell daughter has learned a lot from mother here and it shows. I know it can be difficult with restaurants, but I think that if you're a nice person you'll get good service. i've always had grreat service,

• Pros: New menu
• Cons: deciding between Tamarind seed or Nans

01/26/08

Great food, bad service

by titilawla

Nan has great thai food and a nice ambience, but the host @ the desk was rude! She told us we needed to leave in an hour and a half because there was another reservation, like who does that, ruined the nite!

• Pros: Food and ambience
• Cons: service

12/09/07

Satisfied at every visits!!!

by r_mandell

Another congratulation to this great restaurant of Atlanta again, I have been a customer here for a few years now and always enjoy the food and services here at Nan! I think the staff are wonderful and knowledgeable. I enjoy good food and services from all over the world and this is one of my favorite restaurant and I will continue to come here as long as I'm in Atlanta. For those who enjoy a fine dining experience I highly recommend this restaurant.

• Pros: Staff and service

12/07/07

Dont insult me and smile while you do it. At least be consistent.

by tcsatl

Excellent Food. Perfect servings for one person. Dont expect leftovers.

BUT, I WILL NEVER GO BACK!

I left my hat under my seat and when I called ten minutes later and told them I was coming back to get it, they told me it wasnt there. I said I left it and I would be back in ten minutes.

Well, it wasnt there. The staff took my number and said they would call me after talking to the server and bus boy. I didnt hear back from them so I stopped by two days later. The manager said she spoke to the server and no one took my hat. I cant tell you how furious I was that she would say that. My hat was there and then it wasnt. Its not a difficult concept. There is no language barrier. If its gone, someone took it. She smiled, said she was sorry, but her staff wouldnt take it. I am appalled that I can spend almost $100 on my meal and then not leave something as simple and inexpensive as a hat and not have it returned. Very disappointing. I will continue my search for excellent thai food with honest service. I even feel more insulted because I gave the server a $20 dollar tip.

11/27/07

Worst Customer Service- No service received

by anmax

My husband and I thought that Nan Thai fine dining would be a very nice place to have dinner. Reading all the reviews we thought it would be a great place.

The restaurant is very stunning. We arrived for dinner at about 6pm and the hostess gave us our dinner and drinks menu. We were seated on the far side of the restaurant. We were looking over our menu and could see about 6 waiters and waitresses standing around talking. My husband and I talked about how nice the place was but after about 10 mins of waiting no one came over to our table to ask if we wanted drinks. We thought.. oh we could wait. But then 20 mins went by, still nothing. A group of people and then another couple came in after us and they got service right away when no one even took our drink orders.

I understand maybe they like to keep their customers waiting, but we got tired of waiting and left at about 6:30pm. I just want to say that I would never go back there again. I will not recommend this restaurant to anyone. If you like to wait an hour for service. I say go. But my husband and I did not get any service. We were just sitting there watching people getting service while we got nothing.

11/03/07

If you hav'nt been you need to go!

by wardsmack

My wife and I dine out at different restaurants very often but I've never been before moved to post a review. At Nan as soon as you walk in the decor and feel instantly takes you far from Spring & 17th. I took my wife there for her 20 something'th birthday with a group of about 15 friends. the reservations were no hassle with the regular cc# and comfirmation call. As soon as we were seated our wait staff was on hand providing stellar service and thats a understatment for the service we were given. The entree's were filling and tasted wonderful. Just before we were seated I breifed valet that I hid my wife's gift in the car there was no hic-up retreiving it ,and in a matter of minutes our extremly helpful hostess helped me plan the waitress bringing her gift out right after we finished our entrees with dessert . All while I sat there pretending to be clueless, it went off without a hitch. Great service, great food, price...let me say I'm not a rich man but in this case you get much more then you pay for.

• Pros: All of the above
• Cons: If your not up for tasting a bit of culture stick to Applebees