Reviews & Ratings for The Westin Buckhead Atlanta

07/16/11

Beware! Westin Buckhead Employs Convicted Felons!

by iTravel4601

Heads up to all Atlanta tourists... The Westin Buckhead (3391 Peachtree Rd NE Atlanta, Ga), adjacent to Lenox mall, employs convicted felons! One such felon, who works in the Banquet department, has been convicted of credit card theft, credit card fraud & firearm possession! As a consumer, I find it disturbing that a brand such as Starwood Hotels would allow these type of individuals to represent their establishments. I wonder what type of background checks, if any, are being conducted! In this economy, there are probably thousands of well qualified, honest & hospitable people that would make great employees! Starwood/Westin is not some scum brand of hotel that shouldn't be able to hold their employees to a higher standard.

02/18/11

Great Hotel BUT...

Contributor

It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!

02/18/11

Great Hotel BUT...

Contributor

It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!

02/17/11

Great Hotel BUT.....

Contributor

It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!

02/17/11

Great Hotel BUT.....

Contributor

It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!

10/14/08

Lovely hotel

by cmmccla

This was my second time staying here and once again it was a great hotel. Quick check in, special event room upgrade (corner room with views on both sides AND over the tub) was so great, and overall cleanliness of the room was all on point. Loved the double shower head. I love the Westin and I recommend this hotel to all my friends.

Yes you pay for internet and parking and probably for breathing their air, but that's the norm in Atlanta. Paying for parking will be for every hotel 4 star and above (at least the nice ones) and internet fees were listed for all 4 stars I checked.

• Pros: Room upgrade on request, great service
• Cons: Charge for everything (internet especially)

05/13/08

A great atmosphere!

by nysgal

The Westin in Buckhead is not only a great atmosphere it is very clean and a great place to see celebrities. Last time I was there I saw PDiddy and Chris Brown. The hotel staff was very friendly and informative. When ever I have guest in town they always stay at the West and love it!

09/25/07

Great service and rooms

by bigchance

This is one of the best hotels in Atlanta. I was there for a Christmas party and everything was perfect. Rooms were spacious very quiet and well equipped.

• Pros: Room sizes and view

03/22/07

Beautiful Hotel, Friendly Staff, Great for Meetings/Events

by mmulrain

As a Pharmaceutical Event Planner, I held 3 Business Meetings here in 2006 - ranging from 40 attendees to 130 attendees.

Every time they did a phenomenal job! The staff makes you feel like family, the catering is amazing, and the public space & guest rooms are tastefully decorated and comfortable. Even if you are here for a personal stay, you will enjoy the atmosphere and the cocktail hour in the Lobby and not feel like you are overwhelmed by what business mtgs or corporate groups are there at the Hotel.

Its location next door to the Lenox Mall and within walking distance to restaurants ranging from casual to fine dining makes it even more appealing.

You will receive consistent, quality service at the Westin Buckhead!!

• Pros: Decor/atmosphere, Location, Friendly Staff

01/18/07

Interesting experience

by pellib

My wife and I are avid travelers and have stayed at a spectrum of hotels around the world. We do not consider ourselves snobby or picky about our accomidations and understand no place is perfect.

With that being said, I would like to share our experience with other travelers when it comes to the Westin Buckhead. We stayed at this hotel just last night. Our room rate was $400 per night.

At midnight as my wife and I were sleeping, we awoke to the sound of clanging dishes and metallic dish covers from the hallway just outside our door. I looked through the peephole and saw a large figure outside our door standing over a roomservice tray across the hall. I could hear him frantically eating the food off the tray. It turned out that he was a drunk thug looking for food.

He then began to throw-up all over the floor and continued to eat the food knocking dishes and dishcovers on the floor. As the odor entered our room I immediately called the operator asking for security. I actually had to beg the operator to send someone up. A securty guard showed up 5 minutes later and began yelling at this guy. A screaming match ensued between the two of them. As we listened to this agrument, my wife and I began packing our bags. I called the front desk, spoke with the Manager Deidre who was polite. She refunded my money and we checked out immediately.

Here is my take on the Westin in Buckhead. There is no security at this hotel. In retrospect, I noticed there was no security guard checking room keys at the elevators, the parking deck is unattended and I had to fully explain myself to the operator in order to get help. These are basic security concepts for a four star hotel in a large city.

In my opinion, this hotel is not safe. I would NEVER let my wife or children stay here.

• Pros: Location
• Cons: everything