Douglas Property Management

09/28/09

Worst experience ever!!!!!!!!!

by horribleplacetolive at Citysearch

I have lived in the Fox Creek subdivision for 2 1/2 years now and its been ok except for the worst experience ever!!! In this subdivision you are allowed 2 vehicles to be registered with your property, the garages are small and there is barely anywhere to park but they do have parking spots around the corner from your house, well I parked my truck there after losing my job unable to buy gas and drive anywhere, the truck was sitting there for about three weeks when I get a phone call from my mother saying "the truck is gone!", well needless to say that the HOA had it towed and I had to pay $125 for impound fees. What I can't understand is that we pay fees monthly for the HOA and they have the right to tow your vehicle at will??? I called up BOB L. and asked if he can reimburse me for this (because I'm already broke!) and he told me no you had been there for too long!!! HOLY $%#! are you kidding me, DON'T EVER BUY OR RENT FROM THIS COMPANY, OR LIVE IN A REGUALTED AREA WHERE THESES PEOPLE ARE, EVER, just a warning to all you honset and loyal people!

• Pros: absolutely nothing!
• Cons: Anything and Everything you can think of!!!!!!

09/16/09

They are awful!!!!!!!!

by HeatherSlls at Citysearch

They are awful. They have done nothing for High Pointe at Lake Arrowhead. We pay for sprinklers that have never worked. They cut down trees on our own property without asking us. They ignore our calls. Bob especially is a waste of space! I called once with a concern and it took him six months to resolve it. I found out later that he was friends with the person doing the violation. They are the worst management company I have ever come across...avoid them.

• Pros: NOTHING!!!!
• Cons: EVERYTHING!

07/22/09

Not very consistent

by thyme2know at Citysearch

This company does nothing to help the arborview subdivision. They take the money, will not build another pool, and picks out small flaws which must be corrected before the next inspection. When I call to speak to the lady, she is either never there or will not come to the phone. She also plays favorites. There are people in this subdivision that have never received approval for work, but had it done anyway. IS THAT REALLY FAIR????

• Pros: There are no pros
• Cons: takes the money and then plays favorites

06/18/09

Are You Kidding Me?

by LiverStrong at Citysearch

Really.......I know it's a thankless job but do you have to be so rude when you do it? Glenda thinks she is some kind of dictator and we all must bow to her. She doesn't return phone calls, writes long winded emails and at meetings she won't ever shut up. Most of our subdivision doesn't like her at least I haven't met one person that does. She doesn't even realize who she works for and that when the home owners take over the HOA we will get rid of her and probably the company she works for. She really is a bunch of hot air going nowwhere!

• Pros: Not Living under their mismanagement
• Cons: Living under their mismanagement

06/11/09

POOR SERVICE

by Jedward at Citysearch

BOB IS SO RUDE! CAN'T STAND HIM! HE DOESN'T CALL BACK. HE TAKES PEOPLE'S HARD WORKING MONEY AND GET WORK DONE TO HIS OWN HOUSE!!!!!!! WE SHOULD ALL GET TOGETHER AND VOTE HIM OFF!! HE SITS ON HIS FAT LAZY BUTT AND WON'T DO A DAMN THING!!!

06/01/09

I AM SO DISGUSTED!!!!

by sweetlily1241 at Citysearch

I can't stand Douglas Property Management!!!!! THEY ARE SO RUDE!! I called about many issues, and BOB does not call back!! He is very rude!! People work to hard for their money to pay the HOA and the Douglas Property Management does not care and it starts with BOB!!! WE SHOULD ALL VOTE AND KICK BOB OUT!!! HE DOES NOT BELONG THERE!! I CAN'T STAND HIM!!! HE IS NASTY, AND IT DOESN'T MATTER HOW MANY TIMES YOU CALL AND LEAVE MESSAGES HE WILL NOT CALL BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

HOW DOES HE LIVE LIKE THAT?!

05/18/09

Worse of the Worse

by westonlady123 at Citysearch

I live in Shaw Lake. I have complained many times of the conditions of dog feces and several renters in one home. Did they care?? NOTHING was done. They said they would look into it and get back to me..What a joke Nothing was done at all. They take our dues and all they do is mow around lawn and care for the pool. In the meantime several dogs are unleashed and feces all over. Lawns are over grown with weeds and all they care about are cars in the streets. Homeless people parking cars in the pool area and sleeping there all night!!!! Do they not care about our community. Shaw Lake is a joke. I thought I was moving into a nice neighborhood, I was wrong.

• Pros: Can I find one?
• Cons: Terrible communication

05/04/09

Terrible Non-Management Companhy

by Grazzelda at Citysearch

Very unprofessional. This management company does nothing but sit in their office and collect their money. Community has become a shambles because they won't enforce covenants. They hire the slowest and cheapest for any job that does get done and subsequently work is subpar. Do not communicate. When they do they use email list that does not include all homeowners. Do not return calls. If you are lucky enough to talk with someone they never have the answer you need and give vague information and never offer to find out what you really need and call back. STAY AWAY from this non-professional company.

• Pros: Absolutely None
• Cons: Do nothing company; no communication, no enforcement of rule

05/03/09

Poor Customer Service

by HighlyPerturbed at Citysearch

Douglas Property Management needs to be renamed to Douglas Property Miss-Management company. They constantly send letters with incorrect information and threaten legal action while not signing inspection letters. In addition they are sending letters to incorrect houses. After over a decade of doing nothing, their focus is miss- directed and should start with the major issues. Rental homes, commercial vehicles, portable basketball goals, parking in the street while there is an entire driveway not being used and then work on getting the worst kept homes to comply before going after the homes that are kept neat and pay their dues on time....They need to remember who pays them.

• Pros: None Zero Zip
• Cons: Customer Service Poor Data Forgets who pays them

04/02/09

Horrible experiences

by Markakis17 at Citysearch

I wanted to put a fence up. I got approval from the HOA and put it up in June of 2007. Decemeber of 2008 rolls around and i get a letter from my HOA saying my fence needs prior approval. So I fax them the letter of approval that they emailed me in 2007. Couple months go by and i get the same letter. I'm thinking, ok they must not have got my first fax, so i faxed the approval form again. I keep getting calls and mail saying i need approval for my fence, finally i send them a fax with the approval saying here it is quit harrassing me about it. The letters keep coming, so i just toss them away. Finally i get a letter from their attorney saying i owe $1200.00 in HOA fees, $160.50 in past dues, $50.00 attorney fees, and the HOA is saying i owe $635.42 in attorney fees. Well what happened was I added privacy boards inbetween the fence slats to my existing fence. Didn't think anything of it. I didn't think it was a fence. The HOA claimed it was a second fence, when all i did was add pickets on top of existing pickets for privacy. They said in their letters "your fence(s) need prior approval", months after these privacy slats were added. If they had said your fence modification or changes needs approval, it would have been different. Now i'm in a pissing match with them over these fines and fees, and apparently their not wrong, i am. What do you think? They're going to steel my money or put a lien on my house and property. I've got more to blog about with this company, and you've guessed it. It's not good. But I'm tired of writing about them, they don't deserve the effort.

• Pros: Taking your money
• Cons: Anything you can think of