Midtown Eyecare

01/13/07

Great for Fashionable Frames

by MPdesign at Citysearch

Note:

Whoever wrote the review:

"Finally; eye help has arrived!

Posted by sunbeam06 on 11/07/2006"

Has not been there. They do NOT make lens onsite. All are ordered and you come back and pickup.

The place is as you would expect in Midtown: Great selection of hot frames that I have not seen elsewhere. Good eye doctor. Nice people. Fairly high prices - because they have upscale frames.

• Pros: Great for Fashionable Frames
• Cons: Lens will not be ready in an hour

10/31/09

Outrageous Pricing - High Pressure Sales Tactics

by vahiresident at Citysearch

I went to Midtown Eyecare seeking to purchase a pair of name-brand glasses under my company's vision insurance plan. I insurance plan has a very specific copay schedule, with the first $X of the frame price covered and the rest an 80% copay on the frames. The problem is that Midtown's frame price was so high (above MSRP) that it rendered the insurance almost useless. To top it off, I specified that I wanted the same brand of lense as my current glasses. The sales person examined the lenses and gave me a price almost three times higher than the co-pay schedule, saying these were a "higher grade" of lenses than the ones on the co-pay. Later I researched and found that my exact lenses were on the co-pay list after all. Then the high-pressure sales tactics began - they wanted to add on scratch coating, anti-reflective, UV, etc., adding another $100 or so to the estimate. When I balked at all this she said "you do want to be able to see well, don't you?" I replied that I have been seeing just fine with my current glasses and left.

I will say that the place was bustling with customers - apparently there are lots of folks in Midtown who don't mind paying exhorbitant prices for "boutique" glasses. But Midtown Eyecare clearly doesn't need or want my business at 2 to 3 times the price elsewhere!

The same day my son saw Dr. Barnes for an eye exam and received good service. If you have insurance, by all means see Dr. Barnes for the exam but go elsewhere for the glasses.

• Pros: Eye Exams
• Cons: Dishonest Pricing

02/24/09

i love this place

by smilelots at Citysearch

My experience with Midtown eyecare was great, everyone was so polite i was there for an exam my prescription is very hard to come for contact lenses because of my prescription by but the english girl made sure that i had something to go home with untill the wright one that the doctor wanted me to wear came in. She was so nice as i had alot of questions and she answered everything with out being frusted compared to some places that i have gone to in the pass. The exam to me went by to quickly i dont feel i got the correct exam i should of got, It was very busy but their was such a slection of frames to look at that i did not mind. If anyone is ever in the midtown area and wants to get good service and dont mind paying for some good looking glasses this is the place to go. I have told alot of friends to come here as they all comented on my glasses.

The happy one.

• Pros: everyone was very friendly
• Cons: they need to open earlier as some people are already at work at 8am

02/23/09

Nice Glasses

by ihavealife09 at Citysearch

Nice Selection of glasses. Lots of glasses to choose from. If you're ever there ask for Kay. She's very helpful and knowledgeable about any frame they have. Kay Rocks!

02/17/09

See What They Did

by Mackey2 at Citysearch

I did not think I was treated fairly. They put drops in my eyes and then turned me over to a salesman who pressured me and went on endlessly explaining in shop talk the science of eyeglasses. Dazed, I wondered when the Dr. would call me back for the exam. I wanted to sit back down but there were 3 garbage cans in the seating area -- on the seats! Half-hypnotized, I ended up making a down payment on extremely expensive glasses I don't want because I was being worked over by a clever sales team technique. By the time I got home and my eyes were no longer dilated, I read what I had signed and the price in fine print was more than I was verbally told.

• Pros: trendy Midtown
• Cons: treacherous sales techniques

01/14/09

Amazing Vision

by tam627 at Citysearch

Midtown Eyecare is an amazing place for all your vision needs. Their selection is wonderful. Everyone is friendly, professional and so very knowledgeable about what is right for you. I have received numerous compliments on the glasses we selected to the point where my children even think I'm cool. I have never been to a vision specialist where I received such invidivualized attention.

01/14/09

Great Service & Location

by happycustomer1956 at Citysearch

I was very happy with my visit to Midtown EyeCare! They have a great office, great location and awesome customer service. They did not have my contacts in stock when I really needed them but they went above and beyond to get them for me. The store also has a wonderful selection of frames to choose from. I LOVE THIS PLACE!

08/27/08

so so so.....

by faithfal at Citysearch

my overall experience here was sucky. The doctor was very knowledge but his staff was awful. I had to wait for hours before I was even brought back to the examine room. And the prices that I was quoted over the phone were not the same. Definitely wasn't good for business.

08/13/08

Amazing customer service to a blurry eyed out-of-towner!

by jennao1129 at Citysearch

I was in Atlanta last month for a large convention. I had that "oh crud" moment of realization on the airplane that I forgot my glasses. As soon as I arrived, I asked my hotel concierge where to go to get a reasonable pair of replacement glasses. He didn't hesitate for one moment to send me in a taxi 7 miles away to work with Midtown Eye Care. He was right! The customer service was wonderful -- we were able to get my prescription faxed over and the lenses were in stock! The folks there were so kind to help me find a suitable pair QUICKLY and at a FAIR price. I wish all stores had their flare for excellent customer service and southern hospitality for such a weary traveller. And as an added bonus, the glasses are cute. They've been officially replaced as my primary pair. Thank you so much!

07/24/08

Knowledgeable, professional, prompt service

by KHInman at Citysearch

I have worked with both Kay and Jessica at Midtown Eye on Ponce. I have a difficult eyeglass prescription to fill, but Midtown Eye gets it right every time. Also, each time I go in, there is a new, large selection of fun and fashionable frames. I tell them the look I am going for, and they pick out the frames that fit my face best. I would probably try on glasses for hours if it weren't for this guidance on what size, shape, even color fits my face best! The staff here is seasoned and has a definite knack for accentuating individual style. Fit and sizing is a professional and quick process, saving me time. I get lots of compliments on my different glasses, and always send folks in to Midtown Eye. The personalized service is the best, making what could be a daunting and time consuming task quick and enjoyable!

• Pros: Service, Style, Knowledge, Location, Hours

Response from this business

argore– August 06, 2008 at 09:05:07 PDT

The best compliment any one can give my staff and I are referrals of friends, family and coworkers. Thank you for that!

04/04/08

Best place in Atlanta

by applekiwi at Citysearch

I just moved to atlanta from another state and my visit to the office was great the girls are all very friendly. They kept me laughing especially on the doctors side, they are so layed back and gave me all the information that i needed when i asked a question.

There is so many selection of frames that it took me a while to pick the one i wanted but they helped me all the way, i had everyone in the building helping me decide what frames i wanted. If i wasnt a nurse i sure would of loved to work there instead of where i am right now.

• Pros: staff and selection of frames
• Cons: the parking