Midtown EyeCare

04/04/2008 Posted by applekiwi

I just moved to atlanta from another state and my visit to the office was great the girls are all very friendly. They kept me laughing especially on the doctors side, they are so layed back and gave me all the information that i needed when i asked a question. There is so many selection of frames that it took me a while to pick the one i wanted but they helped me all the way, i had everyone in the building helping me decide what frames i wanted. If i wasnt a nurse i sure would of loved to work there instead of where i am right now.

Pros: staff and selection of frames

Cons: the parking

12/27/2007 Posted by kellorran

I really liked Dr. Barnes. He was very nice and when I told him that bright light thing really hurt my eyes, he was quick and it was painless. I don't wear contacts or glasses anymore, but it looked like they had a huge selection of frames.

12/20/2007 Posted by ahaes

Customer service at this establishment is main reason I will not be a repeat customer. The staff is miserable, rude and unprofessional. They must realize they are running a BUSINESS and customer service as well as satisfaction actually matter to the clientele. The staff in person and on the phone are very impersonable with each interaction. Long wait times and difficulty getting through to the lens counter to re-order contacts on a regular basis has forced me to another much more professional eye care practice. Optometrist is fine but the staff makes the experience not worth the hassle.

Pros: convenient to midtown area

Cons: poor customer service

08/28/2007 Posted by asherr

I have been going to Midtown Eye Care for years and they are super helpful at finding the best glasses! I have bought 2 frames from them and commonly get stopped on the street by people complimenting my glasses and asking where I got them. It even happened in NYC!! I would highly recommend this place to anyone looking for a modern pair of frames. The frame salespeople are the best. They have been very honest with me about what frames look good and which ones don't. I even dropped a pair on my stone tile and broke the glass which they happily replaced without a problem!!! You can't go wrong by shopping here. My favorite is Jessica, but I think everyone there is helpful and knowledgable!

04/25/2007 Posted by ldplotkin

The people who work there are unprofessional at best and nasty at worst. This place has never heard of the concept that the "customer is always right". They screwed up my prescription (I discovered they wrote a "90" instead of a "40") and when I went back to tell them that there was a problem, they immediately blamed my doctor for giving me the wrong prescription and then blamed me for not checking their transcription. While I can live with pricey glasses, you should get what you pay for and that should include good customer service. I will not go back there.

Pros: Good selection

Cons: Horrendous customer service; pricey

01/13/2007 Posted by MPdesign

Note: Whoever wrote the review: "Finally; eye help has arrived! Posted by sunbeam06 on 11/07/2006" Has not been there. They do NOT make lens onsite. All are ordered and you come back and pickup. The place is as you would expect in Midtown: Great selection of hot frames that I have not seen elsewhere. Good eye doctor. Nice people. Fairly high prices - because they have upscale frames.

Pros: Great for Fashionable Frames

Cons: Lens will not be ready in an hour

11/07/2006 Posted by jbrandt30

I had a wonderful experience buying my latest glasses. I have had a terrible time the last few years trying to adjust to trifocals, and have had countless headaches. The staff at Midtown Eye Care gave me extra special treatment and they were graciously very paient with me. My tinted lenses were exactly the shade I wanted, and above all else, I could see. I would recommend this office to anyone, especially if you are shopping for that "hard to find" frame.

Pros: what a selection!

Cons: NA

11/07/2006 Posted by cdriver

Last week I had an eye exam at Midtown Eye Care. I'm new to the area and was hesitant to go to a non-chain related office, but I'm so glad I did. From the moment I walked in the door, I felt comfortable with the staff. They are so much fun! I felt very welcome. The selection of eyewear in the store is incredible, and they had stuff I've never seen before. I got a pair of glasses that I felt I wouldn't see on every person on the street. The exam was quick and the doctor was efficient, and explained lots of things to me that I should have been told before at prior exams. I was taken in at my appointment time; not an hour afterwards. I highly recommend this office and if you are looking for cool eyewear- look no further.

Pros: great selection, great staff, great prices

Cons: NA

11/07/2006 Posted by sunbeam06

I have to rave about my new favorite doctors office. Never have I been to an office with such cool stuff... my eye exam included state of the art technology, including an OPTOS machine. It allows you to not be dialated! The selection of glasses there is crazy! I can't believe they have more sunglasses than Lenox mall stores. I ordered a pair of regular glassses and they were ready in an hour. I walked out of there feeling confidant with my new look, and could see! If you want some cool glasses, go here!

Pros: thumbs up- awesome place

Cons: parking kinda bad on weekends

11/05/2006 Posted by pulchritude0624

All I can say is that the service there was unprofessional, the lady who "tried" to help me didn't know what she was doing, not only did she not know how to adjust the glasses frame to fit my face, she simply ruined my frame. Hello? hire someone who's had more experiences and who knows what she's doing, and please, hire someone with a better attitude!

Pros: None

Cons: unprofessional service, poor attitude in staff