Cactus Car Wash

06/30/08

Great Car wash

by grgagrl at Citysearch

Cactus Car was does a great job. It is really crowded, so you have to go early. They are very nice and if they miss a spot, they will run it back through. They do an excellent job.

08/13/08

Wanted it to be better - but totally ruined my day... and my new car's dash

by nowinatlanta at Citysearch

I really wanted to like this car wash - it is close to my house and they are pretty friendly (and the service was fast). Unfortunately, when I took my new car in (Toyota Camry) in for its 1st car wash (!!) they managed to put two large gouges right across the dashboard / gearshift panels. (I'm guessing it is from them draggin the vacuum hose or sliding across from one side to the other as they cleaned the windows).

To make matters worse, when I pointed the scratches out to the management, they seems very unconcerned. They took down an "incident" report and promised to call to followup within a day. Four days later and I haven't heard anything (now I'm calling them).

A good example of "you get what you pay for"... If you want to take care of your car, this may not be the best place. The anquish of seeing these two scratches everyday definitely means I'll never go back...

• Pros: low cost, fast service
• Cons: lack of care for car, non-caring management, damaged car

12/17/07

Milton location does great job!

by mccorma at Citysearch

I am surprised to see the bad reviews of another location, as the new Milton (Alpharetta-Windward) location of Cactus does a great job at a great price. Granted, this is the typical machine wash, followed by air/hand dry and then vacuum, but the staff that did the grunt work- vacuum, windows, etc. took extra care compared to the competition. I watched as a manager squinted towards the sun through my windows to find spots and had the worker do them over a couple times. This may be initial exuberance for a new operation but I hope it continues. All staff, from the greeter through cashier and manager who gives the car one last inspection when you drive out were friendly and professional. Inside, a Southwestern theme abounds, with computers/internet should you wish to do some browsing, a reasonably priced coffee/snack bar, and big screen TV while you wait. They even hand you a free cold bottled water when you leave which is a nice touch. The $18 or $20 washes are throrough and sufficient for most customers. One drawback - no free "rewash" should you get rained on or dirty in the first 24-48 hours which the competition offers. Service was done in about 20 minutes. I used to frequent Sky down the road through their membership program, but similar service sometimes took an hour or more, was more expensive, and not done any better than Cactus. I highly recommend a trip to the new location if you are in North Fulton.

• Pros: Thorough, friendly, fairly priced, done in 15-20 minutes
• Cons: No free rewash within 24-48 hours like the competition

08/20/07

Awful.

by laurainvinings at Citysearch

I brought my convertible beetle in there on a Sunday. The protectant left the chrome all hazy, they left bird feces on the front of the car, I could still write "Clean me" on the back with my finger and the cleaning bristles were deposited all over the cloth top with no effort to remove them. I had to go home and wash it again. On top of this, they couldn't get the windows clean! I mean - really - "Best Car wash in Atlanta"??? I would hope voter's standards were higher than mine!! I won't be going back.

• Cons: Final result was awful

10/30/06

Best $17 car wash in ATL

by emagill at Citysearch

This is definitely the most thorough car wash you can get for the price. Great place too - clean and great waiting area!

Also wonderful detailing services!

09/26/06

Bad customer service, bad car wash!

by dp_27 at Citysearch

Too much stuff to write.

Bad customer service, bad car wash!

Wasted over an hour of my time and I had to wash the car when I got home. Car was NOT clean, didn't perform services requested and PAID for. Staff was hurried and careless.

• Pros: 0
• Cons: bad car wash, bad service