Micro Center

06/22/09

Bad customer service and false advertisements.

by yinlin at Citysearch

I never notice this company's existence until recently. Because I have received this company's Ads by mail pretty regularly, I decided to give this company a try.

Normally, I don't like to buy computer parts from stores like Best Buy, Fry's, or Micro Center, because their staffs are normally lacking of computer knowledge, and their customer services is not as good as local private computer companies.

I finally made it to this company to shop for Father's day present. There were sales representatives walking around the store, but no one seemed care to say hi or try to help me. I went to the notebook section in the back, tried to get someone to help me to look at the Acer laptop in their Ad, but I waited for 15 minutes, and again, no one seemed care!

And when I finally got to talk to a sales about the laptop I want to buy, he told me: " Oh, we don't have the one with Web cam in stock, all we have is the one without Web cam."!

WHY DID THEY PUT THE MODEL WITH WEB CAM IN THE AD? What a dishonor, tricky company Micro Center is! I was right, companies like Micro Center is not worth to even spend time reading their Ads, all they want is to trick customers to go to them, and when you got there, they would come up with excuses for those TOO GOOD TO BE TRUE deals they advertised on their Ads! I will NEVER read their Ads, or go to Micro Center again!

• Pros: open 7 days a week
• Cons: imcompitent staffs