Solomon Brothers Fine Jewelry
Atlanta, GA 30326
Phone: (404) 266-0266
01/31/2008 Posted by erkatz
This was the 3rd jewelry store that my boyfriend and I went to to find an engagement ring and we found the customer service to be awful. We waited at least 15 minutes to be helped, and then when our saleswomen (Ellen) came to help us I got the feeling that our presence was a bother. I went back 2 days later to have a family diamond measured and again felt like my business was not important to them (I waited again for at least 15 minutes and some other snobby lady "helped" me). This is not the feeling you want when you're looking to make an important (and expensive) once in a lifetime purchase! I would not recommend wasting your time here if you enjoy and expect good, friendly, customer service. I ended up finding a setting that I liked at Solomon Brothers, but ordered it from a jewelry store online for a great price! Their loss...
Pros: decent selection
Cons: snobby salespeople
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