The Cutting Room
Atlanta, GA 30306
Phone: (404) 685-3557
09/06/2007 Posted by atlgirl3929
I had a horrible experience here. I was new to ATL and read all the reviews and decided to give this place a try. A little over 1.5 years ago, a male stylist did my hair at the Cutting Room. He did an amazing job, but the price was $225. That's not unheard of, but it's not well-priced. I didn't complain because my hair looked great and I was happy. I did notice that the other older female stylists just talked to each other and never to the new guy. And the clients they had all seemed to be 40'sish VaHi moms wanting the same cut. IMO, it's not a sign of a good salon to keep churning out the same blunt cuts over and over. About 6 months later, I called to make another appt. I was informed that my stylist was no longer there, but they had a great new stylist. The new girl seemed unprofessional and nervous. She also seemed to be excluded by the "regular" stylists. I informed the new stylist I was trying to get my hair back to the natural blonde. She said I'd have to bleach my hair, and instead suggested we try a light brown to tone and prevent brassy tones. I agreed. She applied the color and left it on for well over 30 minutes. As she removed the color, my hair was an ugly, dull, flat dark brown. DARK BROWN!!! I was absolutely horrified. She was clearly also shocked and attempted to cover up ruining my hair by suggesting I could come in and get highlights. She trimmed my hair in a sloppy manner, quickly (probably could see I was about to cry), and with little precision. Here's the kicker...not only did I not get an apology, but I was charged FULL PRICE for them ruining my hair! I was so in shock, I handed over my credit card on the verge of tears. The cashier looked apathetic when I said it was a lot darker than I had wanted. I would NOT recommend this place at -ALL-. EVER. DO NOT GO HERE. Poor service, constant turnover, and clearly no quality control. It's nothing but generic cuts and color. Try Ginger at Liberty Hair...she does a fantastic job.
Pros: Good location
Cons: Ruined my hair, overpriced, overrated, poor customer service
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