Northridge Autocare

09/30/2007 Posted by jaruthy

I took my vehicle to Northridge Autocare this past Saturday for and oil change. I happened upon the place by just driving by. When I entered the business they were obviously overwhelmed with the amount of people and car to be serviced. I was first taken back that they may be rushing through things and may not service my car well. However, upon the nice gentlemans welcome inside and his reassurance that we would attend to my car in a few minutes I decided to stay. He took my keys and quickly rushed out to help. I was impresed at the fact that Some people were told that their car needed nothing and some people needed 1 or maybe 2 things done. Low pressure operation exists here as they said to each persons questions a true real answer. I noticed that the team at Northridge Autocare has a policy of checking between each other that all parts of a service are executed. I am sure that eventually they will miss something due to the amount of business that they do. On the same token I will say that they are definately honest and make every attempt at getting everything right the first time. I sat in an office full of people that was cleared out , including myself in less than 20 minutes. Amazing. How these guys deal with this and deliver this service is beyond me. Wonderful job guys. I will certainly be back!

Pros: Popular place, knowledge, experience, and just friendly despite conditions

Cons: who, what ?

08/10/2007 Posted by bc1040

Thankyou to the staff of Northridge Autocare for your impressive attention and impecable service. What a wonderful group of people to do business with. My office workers have told me that this is the place. I called and spoke with Justin about my problem with my car. He told me that it might take more time than they could devote to the car considering their schedule. He suggested that I bring it in for inspection the next day or two. I did so and they found the problem. What a wonderful and trustworthy place to go. The owner (Jason) also seems like he really cares about the operation. I will gladly refer people to Northridge Autocare in the future as I also was a referral well taken care of. Good luck to you guys and thanks again. Sincerely, Brad

05/03/2007 Posted by lillimac

Went for an oil change and packed my usual activity kit of work to do while waiting. They took my car and three mechanics worked on it, so I had time only to take out my paperwork and my car was ready. The great thing about this place is it's in a plaza, so there's lots to do. I'd planned ot get my nails done if it was taking a while, but I was able to move on to my next business thanks to the guys at Northridge. A definite recommendation.

Pros: Convenient location

Cons: Can't even thinnk of half of one!

04/08/2007 Posted by allgood5115

What a good group of people here. Certain care and expertise are present for you car and safety. I was truley impressed. Thanks guys for a meaningful good job done and a worth while visit to your facility. It means more than you think. You are hereby blogged in admiration!!!!!!!!

Pros: good

Cons: beyond the expectations...knowledgeable

04/01/2007 Posted by rbcamp09

I visited this facility this past Saturday on a referral. I checked thes guys out on Atlanta City Search....and wow.....they are good! I was impressed with the upfront show of what I needed and showed in person the conditions of my fluids of my car. I replaced one fluid and will be back for more services soon. These guys push normal services that are needed and show you the proof upon request. They actually care about the customer...unless you are cheap in which I watched an employee disregard a guy complaining about $26.00 for a normal service visit. These guys are for real and need more people like myself in their corner. Wonderful service,,,wonderful staffing...unless you want something for nothing......then you are an idiot and they will make no time for you and spend it with a real customer...love it so much...funny.... good job guys....will be back

Pros: everything

Cons: nothing

0 out of 1 people found this review helpful

03/27/2007 Posted by jnc5736

Absolutely amazing...found these guys on Atlanta City Search site. I called the next day and spoke with Justin for an estimate on a major service on my car. He called me back quickly. I was impressed with the professional approach he had and the time he devoted to my sole attention. I made an appointment and the work was done. The work was done to perfection and I am truley satisfied. When searching for a place to service my car I found these guys. I am so proud I did. The drive of 25 miles was worth it. "A solid operation" by another previous comment is for sure. Thankyou Northridge Autocare for being what you are. Thanks for the honesty and personal time devoted to customers even if it requires a call back in a few minutes. Forever Yours!

Pros: experienced staff.....amazing communication

02/24/2007 Posted by jabar2112

Thought that this business was honest upon first visit. A couple of recommendations were made for service. I was unsure at first. I was led out to the service bays for inspection for myself. I truly believe that these guys are for real and honest. It is a nice refreshing feeling after looking for a new mechanic after moving into the area just two months ago. I believe that I have found someone to trust. Atlanta city search has worked in my favor on this one.

Pros: upfront pricing and review of problems

02/24/2007 Posted by amybee

Wow, what a great place. My car was completely inspected during an oil change. Air filter, cabin air filter-that I didn't even know existed on my car and all the fluids were inspected. The air filter was dirty and transmission fluid needed replacement. When I asked about other servies needed they said that there was no more needed. I was impressed with their honesty and will certainly be back. It took me a couple of weeks to get around to this but I feel that this place is worth the effort of a good referral. I searched for their website and this is what I found. I see that other people feel the same. GREAT JOB GUYS...THANKS....ILL BE BACK

Pros: HONEST..FAST..JUST GOOD AT WHAT THEY DO

0 out of 1 people found this review helpful

09/10/2006 Posted by sandyspringsmatt

I am writing this recommendation for Northridge Autocare for many reasons. I decided to try the place again after having a somewhat poor experience with the previous owner. I was surprised to see the change in the business and the friendly atmosphere that now permiates the place. The new change in ownership and management is great..these guys actually give a care...and they are honest...and no pressure. Business with Northridge Autocare has been changed from good service and a attitude to suit to a welcoming experience with the great quality repairs and attention to detail that reassures you that they care. The first person I sent to them was somewhat bothered by the fact that they would install her parts but with no warranty. I backed up the managers statement that they cannot warranty something they do not provide. She was trying to save money...but personally I think in the wrong way. She eventually agreed that they would provide the parts and labor and has been totally satisfied with them. The second person I sent was frankly blown away that someone would tell him what he needed and upon his question they were escorted into the service bay to visually inspect it for his own knowledge. That means more that anyone can possibly expect. He was thrilled with his experience and now refers people to this business. These guys are great. If you dont think they are you are either cheap, don't take care of your car or think that everyone in the auto repair business is a ripoff. I hope that these guys achieve what they are looking for as they left their last jobs as mechanics to open their own place.

Pros: incredible staff and management/ownership

01/15/2006 Posted by jacob101

What a wonderful transition of ownership. Jason and Justin are transforming a good business into the business that everyone wants to come to. They have kept the mechanics that know what they are doing and the quick lube team that adds the cherry to the ice cream. After meeting Jason and Justin I am fully convinced that this business is where it is at for sure. They are both mechanics with 15 years under their belt and oversee what is going on there. They do what they say and nothing short of it. Communication is a plus in their corner. My girlfriend and I were there a week ago and we will certainly be back. We have finally found what we were looking for. The shop is becoming a clean and inviting place to be under their control.

Pros: Owners that care, new owners and image