Spa Sydell - Cumberland Mall
Atlanta, GA 30339
Phone: (404) 255-SPAS
05/10/2008 Posted by gretchenaj
Do not waste your money - worst customer service I have ever experienced. Tried to redeem a gift certificate to book an appointment and was told that I couldn't use it for special packages and I would have to pay extra to use the gift certificate!! Then I was hung up on by the "supervisor" Lucille twice! If you're thinking of a gift for someone don't get this unless you want to cause the recipient alot of anger and stress. Plus there is no one you can even give a complaint to - you have to write a letter! What a joke.
Pros: nothing
Cons: everything - worst customer service policies ever, staff is rude and hangs up on you
Write a review and share your thoughts with others
