Reviews & Ratings for Sandy Springs Toyota
11 reviews
What users are saying:
Showing 1-10 of 11 reviews
Un-professional
by kashyaphlk
May 24, 2008
I went to checkout the 2007 used corollas. The salesman made me wait for 40min cause he had to sell car to others. He didnt allow other sales men to take care of me for some reason either.
I narrowed down on two 2008 used corollas and had a test drive. And then I was quoted the prices as 17k and 18k for them respectively!! I forgot to do my homework and next day on contacting the "world of toyota" he offered me a brand new 09 toyota for 17k including taxes and all.
Sandy springs toyota just tries to fool people and see if they become one if they dont do their homework.
Keep away!!!! For your own good
BE VERY CARFUL THEY ARE GOOD CHEATERS.
by Sajeeth
April 21, 2009
I am one of the customer for sandyspringstoyota ATLANTA. I was told that my credit limit is light and i will be getting a loan for high interest.after 6 months when you pay the loan you credit will go high.
After 6 months When I called the bank and enquired about the payoff amount they said that 13500$ is the amount of loan taken.
The amount was suppose to 9000$.
When I called back and made a trips to showroom I came to know that with out my knowledge they had applyed for 5 year warranty. the certificate they gave to me was only for 3 year/ 36k miles.
When i told them to cancel the Warranty I lost 400+ $ from my pocket.
I dont recomend any of my friend to buy a car from this Show room
- Pros: xxxx
- Cons: liars
DO NOT GO HERE!!!!
by Pittmad
April 12, 2009
I'm going to keep this short, but I have never experienced such miserable and insulting customer service as I did when shopping at this dealership. I was so insulted by the sales rep R.R. that I had to take my business to another dealership. He said he didn't have time to help us if we weren't going to buy from him that day. We'd been there less than an hour. After I told him we needed to actually look at some cars first, he said he didn't have time for this and walked away. So did we.
- Pros: NONE
- Cons: The Whole Experience
Worst after sale service. Hang up my call twice
by bbsreader
January 15, 2009
Stay away from this dealer. Very bad attitude once you sign your name.
Played nice in "good guy, bad guy" trick when trying to make the deal, all but turned to the "bad guy" once I agreed to buy. Transfered my call to nowhere or even hung it up twice.
- Pros: Big
- Cons: Poor service. Bad attitude. Duplicity
Bad experience, push and lie from sales person and sales manager
by newcarbuyer
September 01, 2008
Last Sat. I had a bad experience in Sandy Springs Toyota. The sales person, whose name sounds "wade", makes me disappointed.
We came to Sandy Springs Toyota to look for a new car. The sales person brought us to the car garage, pick one car for us, and let us drive it to the front door. Then, we followed him to the lobby. We had little communication. He started doing paper work. We had no idea about what he was doing until he asked for my SSN. I stopped him and inquired the price. He said he would not waste the time on negotiating the price of this car. I did not believe he had the front to have those words, especially when his manager stood beside him. He also stated that the dealer would loose $1414 after sold this car. I will never believe a dealer will loose money when they sold a car. I felt we were cheated by a stupid lie. We don't like this sales strategy. Unbelievable, the manager stood beside the sales person and supported his statement. After I told them I could not accept the price they offered, they said we could not have a lower price. If so, they will give us $10.00. However, they said if I left we could not have the price anymore. I felt that was ridiculous and could no accept any push from them.
Eventually, we left, we found a lower price, and we will never come back. No only us but also our friends.
- Pros: Thumbs down
- Cons: Thumbs down
Do not buy a car from here
by vconner3
August 18, 2008
I bought a 1998 chrysler sebring on 8/11/08, the price was 6,900.00. it was told to the salesman on the phone that i would have to go and borrow money to buy the car. he told me to come get the car and i could write them a check and they would hold it for 4 to 5 days so i could get the money from the bank. 3 days later i called to let them know that the bank needed the title and they would write them a check. they kept telling me that they would have to call me back. the next day i called them again about the title, found out that the title wasnt in the dealerships name it was still in the man's name that traded the car in, witch was about 3 months ago. they had time to get the title switched over. the bank wont loan money on that title for me because the title isnt in the dealerships name. i called the man at the dealership to talk about setting something up so i could keep the car. he lowered the price of the car to 4,000.00. i told him i would bring him cash money and get the title and to just leave it like it is and the bank would have the title sent off and put in there name. now the man at the dealership doesnt want me to bring cash without the title being in there name so they can get credit for selling the car. so now i still have the car, copy of the title and the man at the dealership keeps telling me he will call me when he finds out something. it's been almost two weeks and they still havent told me anything. they wont me to bring the car back, but i'm not because i have the cash money they are wanting for the car, i just dont want to have to wait 2 weeks before getting the title when they have had the car for over 3 months and still hasnt sent title off to be put in there name. so what makes them think that when i bring them the money they will send the title off to be put in my name?
Every salesman there has lied to me about the car and the title from day one... if they wont the car they can come get it... i am not driving over 2 hours again for them
- Pros: thumbs up
- Cons: thumbs up
Starts out fine but ends up feeling like any other service dept - shady
by yangp
August 05, 2008
I'm actually here at the service waiting area now, using their free wireless internet - and I've been here since 7:45 am (it's 12:30pm right now). I'm about to pay $590 for services, including a $240 mass airflow issue that they supposedly fixed 2 years ago. Over the past two years, I've tried to stick to them, on recommendations from my friend, but naturally my gut feeling has pretty much won out while I've been sitting here. In the past few hours I've witnessed "fuel injection cleaning, throttle body service, intake carbon buildup" repairs being offered to two different people and spoken very quickly, as if it's just technical jargon that you should just say "yes" to. Far more likely that this is a less common service that is pushed on people to make them pay more (Google tells me yes). I tried to sidestep that by mentioning what I thought the problem was (mass airflow sensor), and I'm still probably being ripped off. My guess is that 75% of what they want you to do is probably a good idea, and the other 25% are just marginal things that should be done far less frequently than they are telling you.
So yeah, I know it's tough, but keep looking for a 100% reputable place...
- Pros: Nice waiting room and amenities
- Cons: I just wish they didn't cost $600.
Pressure, pressure
by marycollins
December 26, 2007
Please, do your homework before walk in Toyota Sandy Springs. Those people are terrible well trained to sell under pressure. They would tell everything you want to hear. On this last Saturday, I walked in there to see prices of new cars. They don't tell you the price of the car unless you tell them lots of things about you first. In that way, they can manipulate you by telling you lots of lies. My used car, a Toyota Corolla 2004 in a very good shape was offered $7,000!!!! It has only 37,000 miles! Crazy! Those people think we are ignorant. They would not lower the stick price of the new car and they would get your car for almost nothing.
Stay away from those thiefs.
- Pros: nothing
- Cons: staff are all lies.
easy purchase
by johnad
December 22, 2007
i do not like buying or shopping for a car...but sandy springs toyota was easy to deal with and met all my needs and wants.........the new building they are building will make the dealership one of the best in atlanta...the old one is a eye sore!
- Pros: new facility being built
- Cons: old facility
Junk dealer fees
by jicsr
September 09, 2007
The ad said $5995 and below it said "prices plus tax tag & title" While I was writting the check for $5995 + 6% +$38= $6393, The salesman(Jeff Rogers) said there was a $595 dealer prep and $25 emissions fees. I refused the junk add on fees and was denied the purchase.
- Pros: none
- Cons: misrepresentation
