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Sandy Springs Toyota

6475 Roswell Rd NE
Sandy Springs, GA 30328-3229
Phone: (404) 256-3392

Ratings & Reviews Summary for Sandy Springs Toyota

What Users are Saying:

  • Pressured sales
5 Star Rating
 
(1 reviews)
4 Star Rating
 
(0 reviews)
3 Star Rating
 
(0 reviews)
2 Star Rating
 
(1 reviews)
1 Star Rating
 
(2 reviews)

User Reviews for Sandy Springs Toyota

1 Star Rating: Not Recommended

12/26/2007 Posted by marycollins

Please, do your homework before walk in Toyota Sandy Springs. Those people are terrible well trained to sell under pressure. They would tell everything you want to hear. On this last Saturday, I walked in there to see prices of new cars. They don't tell you the price of the car unless you tell them lots of things about you first. In that way, they can manipulate you by telling you lots of lies. My used car, a Toyota Corolla 2004 in a very good shape was offered $7,000!!!! It has only 37,000 miles! Crazy! Those people think we are ignorant. They would not lower the stick price of the new car and they would get your car for almost nothing. Stay away from those thiefs.

Pros: nothing

Cons: staff are all lies.

5 Star Rating: Highly Recommended

12/22/2007 Posted by johnad

i do not like buying or shopping for a car...but sandy springs toyota was easy to deal with and met all my needs and wants.........the new building they are building will make the dealership one of the best in atlanta...the old one is a eye sore!

Pros: new facility being built

Cons: old facility

1 Star Rating: Not Recommended

09/09/2007 Posted by jicsr

The ad said $5995 and below it said "prices plus tax tag & title" While I was writting the check for $5995 + 6% +$38= $6393, The salesman(Jeff Rogers) said there was a $595 dealer prep and $25 emissions fees. I refused the junk add on fees and was denied the purchase.

Pros: none

Cons: misrepresentation

2 Star Rating: Below Average

10/30/2006 Posted by liora_

Recommended for oil changes, and that's all. They email a coupon for oil changes. My experience has been that the coupon is exactly the same price as you'll get without the coupon. Misleading, no? For major repairs, you can do better elsewhere. Expect that you will be quoted a price that is at least 2-4 times more expensive than you will get at a small, independent repair shop. Just be sure that if your car is still under warranty, repairs elsewhere will not void your warranty. For example, I took my car in for an exhaust issue. Toyota came back with a list of things that included: Replace exhaust gasket. Fuel injection cleaning. Throttle body service. Intake carbon flush. Oil supplement. Tuneup with "double platinum tipped spark plugs." 90,000 mile service Now my car only has some 83,000 miles on it. I also told them that I work at home and only put about 6K miles on my car a year. Still they pushed for the 90K service. All of this above was to the tune of $600+. They said they'd offer me a package deal of something like $511. Whoopee. I ran the list by friends and other repair shops, and the opinion of all was that there was a lot of "Toyota padding." In the end, I asked Toyota how much for just the gasket, and was quoted $171. But that's not all. They missed a major problem with the exhaust system---a kink and leak in the pipe right by the muffler. How can they miss such a thing if they had my car for over 2 hours and supposedly examined the exhaust system well? I took it to a small muffler chain and paid $215, which included replacing the gasket ($65), cleaning the fuel injection ($95), and removing the damaged piece of pipe and welding in a new section ($55). Lots better than $500-600 which wouldn't have even fixed the problem completely!

Pros: Nice waiting area, courtesy van, good for oil changes.

Cons: Expensive, possible "padding" in prices and services, not thorough.

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