Bob Steele Salon--Northside Parkway

05/16/2008 Posted by atl45

I love this place. I Have been seeing the same girl fro two years and I would never go anywhere else. I usually just get my hair cut, but Rachel is THE ONLY person in the world I let color my hair (I am a natural blonde) with fun, experimental colors. If your young and want to get a little creative, I would reccomend her to anyone!!!

Pros: Fun staff, great location, Aveda Prouducts

Cons: Pricey

04/05/2008 Posted by ajlc1x

I visited this salon due to its proximity to my workplace. My first haircut was horrible but they agreed to fix it for free (clearly uneven, random chunks of hair missing, etc.). I liked the stylist who fixed my hair so I went back due to the convenience. The last time I went I got my eyebrows waxed. I guess everybody has a horrible experience with waxing at least once in their life, and this was mine. The stylist was friendly enough, but obviously clueless. She breathed cigarette breath on my face. She didn't offer to let me look in the mirror at the end, and when I insisted, I could see that it was a bad job - no clean lines, wax still on my face, hairs obviously in places it shouldn't have been, etc. She tried to fix it and only made it worse and then I asked her to stop all together. By the time I sat down to have my hair cut, my brows were oddly shaped, I still had about 1/2 an inch of wax on my fax and there was a clump of wax in my hair! My stylist was surprised and took a few minutes to work the wax out of my hair. During my cut my hair kept getting stuck on the wax on my face! At the check out I said that I would appreciate something for my troubles - completely botched brows, and somewhat painful experience and wax still all over me. The manager said that they would be glad to remove it from my bill - DUH! Like I was going to pay for that! What a joke! That was all they offered so I politely told them that while I the one stylist in particular, I wouldn't be visiting the salon again. The Bottom Line: Bob Steel is obviously a popular salon, but this has negatively affected their attention customer service and quality standards for their stylists. Do not go to the Northside location. I'd recommend finding a smaller salon that actual cares about its customers and wants them to look BETTER rather than WORSE when they leave the salon.

Pros: Location, Aveda Products, Free Parking

Cons: Poor service, disregard for the customer, untrained and unprofessional stylists

02/13/2008 Posted by savannahf

Bob Steele is a great salon! I have been going to Laverne for over a year and she is fabulous. If you have blondish hair and are looking for a very natural look- she is your woman! I have also referred at least 7 friends to Laverne who think she is great and continue to book appointments with her!!!

Pros: I have been going for over a year and have always had a great experience.

Cons: I have none- I will continue to go.

12/30/2007 Posted by as124

Unless you want to look like a two toned Halloween wig; don't see Laverne for color! Anyone else in the 4th price level and up is good. I have been going for 5 years and this was the worst experience I have ever had with haircolor.

03/04/2007 Posted by jess8554

As long as you don't mind walking out looking like a bottle blonde...Bob Steele is great. But, for those of you just looking to liven up your natural color... you are better off buying a box of color from the local WalMart.

09/29/2006 Posted by joblo

Much better than the Bob Steele salon on Barrett Parkway. More options for stylists and nicer atmosphere. I had a good experience with Liz (Stage One) hair.

Pros: many levels for many budgets

Cons: sales pitch to buy aveda products

01/21/2006 Posted by clemsonabs

I've been going there for years and always get a wonderful cut and color. The stylist really care about making me happy. I love it there!!!

Pros: Price levels, Beauty on a Budget, internet booking

Cons: I am not close, Not open on Monday

11/23/2005 Posted by tjpatton

I tried the Bob Steele Salon after a friend recommended this salon to me. My first visit was for a cut only and I was very pleased with how it looked so I decided to get color the next week. Everything turned out really well and I am very pleased. The service was very professional - I will go back again.

10/09/2005 Posted by eawbrey

I was having my hair done with a single process color the week of my wedding and it came out after washing it to be 3 or so different shades. It looked horrible. I called and left a message for a manager, no one returned my call. I called again after I returned from my honeymoon and again, no one returned my call. It is understandable that some will make mistakes, just not how they handle it here. I would not risk coming here just for this reason. You are taking a risk when they don't care to fix it. I have been a client at this salon for 3 years.

Pros: location, salon atmosphere, friendly reception

Cons: customer service, management, pricing

05/06/2003 Posted by sclark77

I visited Bob Steele for the first time today wanting a dramatic change. It's the first time I left today without crying! I love my new haircut! Everyone was so helpful and great! Angeliqua was my stylist, and she was awesome!