Macy's

10/11/07

indifferent employees

by b_ha at Citysearch

my friend and i went to the lenox macy's on a tuesday. the store was almost empty of shoppers so i was surprised to find that although we spent at least 45 minutes in the women's clothing and shoe departments, not one employee offered to help us or spoke even a word of greeting to us. maybe we were invisible!

i won't purposely shop there again.

• Pros: location
• Cons: poor customer service/relations