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Atlanta Look Hot, Feel Good 2008

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Steve Hightower Hair Artist's Studio

646 Lindbergh Wy NE
Atlanta, GA 30324-3417
Phone: (404) 264-9006
highly overrated
2 Star Rating: Below Average

02/19/2008 Posted by veronicalars

I was very disappointed with my first trip to Steve Hightower. As a young woman, facing the fact that your hair is falling out is extremely scary. I was nervous but hopeful he might have some answers, at least for how to disguise thinning hair on top of my head. After reading all of these reviews touting his personalized service, I was expecting more of a "consultation" than what I got: a 90-second sales pitch for an unproven hair-growth spray and a few seconds to recommend a hair style. No conversation, just, "How about this? All right? Okay." Still, I was willing to take his advice and let myself be amazed by the outcome. I was only amazed by how little care he seemed to put into my haircut and how quickly he rushed me out. I wanted a new look that would make me feel less bad about my hair thinning: I got a satisfactory trim for $90. He spent a total of two minutes cutting my hair, and that is not an exaggeration. My hair looks fine, but not anything special that you wouldn't see coming out of GreatClips. I have no new tips for how to wear my hair or style it in different ways, only a huge sense of regret that I wasted my time and money. (although not TOO much time). I wish I hadn't been too shy and disappointed to tell him so in person. I left feeling like I have to now go get a real haircut. I will not be going back to someone who barely has two minutes to consider what I might want to look like. On the plus side, everyone else was very nice, and the decoupage floor in the back room is gorgeous. Not enough to get me to go back there for a haircut.

Pros: friendly staff, nice atmosphere especially in the back room

Cons: instead of consultation got sales pitch and super-quick, impersonal cut; price

Response from this business

I have to work with what I have in front of me.
Posted on 03/09/2008
I am so sorry you are unhappy. I do try to make everyone feel good about their hair and them self. I do remember you had very very fine hair and the product is proven to grow hair, it is a FDA product. But it does take 2-3 months to start the new growth. I also showed you the hair powder that you use everyday. This powder is only to enhance the thickness of the hair from shampoo to shampoo. I try not to be such a sells pitch stylists, but fine hair HAS GOT TO HAVE PRODUCT IN IT. About your cut, I can only cut so much, when I don't have much to work with. I am really sorry that you are unhappy. I wish you the best and you are welcome to come back to my salon anytime to see me or any other stylists. Steve

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Editor's Review

Salon offering traditional haircare and facial services specializes in clients with fine and thinning hair.  See the full editorial review.

Insider Tips

The Extras

Steve has developed a speciality for dealing with fine and thinning hair, even designing his own treatment plan.

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