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Steve Hightower Hair Artist's Studio

646 Lindbergh Wy NE
Atlanta, GA 30324-3417
Phone: (404) 264-9006

Ratings & Reviews Summary for Steve Hightower Hair Artist's Studio

What Users are Saying:

  • Satisfaction
  • Sanitary
  • On time
  • Evening hours
5 Star Rating
 
(15 reviews)
4 Star Rating
 
(0 reviews)
3 Star Rating
 
(1 reviews)
2 Star Rating
 
(1 reviews)
1 Star Rating
 
(1 reviews)

User Reviews for Steve Hightower Hair Artist's Studio

2 Star Rating: Below Average

02/19/2008 Posted by veronicalars

I was very disappointed with my first trip to Steve Hightower. As a young woman, facing the fact that your hair is falling out is extremely scary. I was nervous but hopeful he might have some answers, at least for how to disguise thinning hair on top of my head. After reading all of these reviews touting his personalized service, I was expecting more of a "consultation" than what I got: a 90-second sales pitch for an unproven hair-growth spray and a few seconds to recommend a hair style. No conversation, just, "How about this? All right? Okay." Still, I was willing to take his advice and let myself be amazed by the outcome. I was only amazed by how little care he seemed to put into my haircut and how quickly he rushed me out. I wanted a new look that would make me feel less bad about my hair thinning: I got a satisfactory trim for $90. He spent a total of two minutes cutting my hair, and that is not an exaggeration. My hair looks fine, but not anything special that you wouldn't see coming out of GreatClips. I have no new tips for how to wear my hair or style it in different ways, only a huge sense of regret that I wasted my time and money. (although not TOO much time). I wish I hadn't been too shy and disappointed to tell him so in person. I left feeling like I have to now go get a real haircut. I will not be going back to someone who barely has two minutes to consider what I might want to look like. On the plus side, everyone else was very nice, and the decoupage floor in the back room is gorgeous. Not enough to get me to go back there for a haircut.

Pros: friendly staff, nice atmosphere especially in the back room

Cons: instead of consultation got sales pitch and super-quick, impersonal cut; price

Response from this business

I have to work with what I have in front of me.
Posted on 03/09/2008
I am so sorry you are unhappy. I do try to make everyone feel good about their hair and them self. I do remember you had very very fine hair and the product is proven to grow hair, it is a FDA product. But it does take 2-3 months to start the new growth. I also showed you the hair powder that you use everyday. This powder is only to enhance the thickness of the hair from shampoo to shampoo. I try not to be such a sells pitch stylists, but fine hair HAS GOT TO HAVE PRODUCT IN IT. About your cut, I can only cut so much, when I don't have much to work with. I am really sorry that you are unhappy. I wish you the best and you are welcome to come back to my salon anytime to see me or any other stylists. Steve
5 Star Rating: Highly Recommended

02/11/2008 Posted by JCannon123

I never cease to be amazed by this guy! He can really cut hair and takes the time to do it right. In 25 years, I have found two people that really know how to cut my hair...and Arthur is one of them. I live in Chattanooga and have to drive to Atlanta or Birmingham for a great haircut...and I just have to accept that fact. I have curly, fine and thick hair...and it is not easily tamed by me or anyone else, but Arthur sure knows how to work magic. I can tell how well my hair has been cut by how it handles when I do not have time to blow-dry...and if the cut is great, I can get by. Every time Arthur has cut my hair...I have been very pleased. I am so pleased with his talent that I brought a friend that was visiting from El Paso with me to have him cut and style her hair. She was very impressed at how much time he took to get her hair just right...and his attention to detail. Her hair is straight, fine, thick and long....and it looked fantastic when he finished. I sat and watched him cut her hair in utter amazement...it was like watching a painter with his canvas. The only thing left to say is....what in the world are you waiting for??? This guy is great...hurry and get an appointment before his book is scheduled out for months!!! :)

Pros: Parking, Friendly Atmosphere, Value

Cons: none that I can think of...

Response from this business

Arthur is a very good stylists. Thank you for coming to him. Steve
Posted on 03/09/2008
5 Star Rating: Highly Recommended

02/11/2008 Posted by shortieklm

Have no fear, Arthur is here! My hair was in total despair! Over dyed, highlighted, and cut... you name it I had it! Since my hair is thin, I thought I would never get my mop under control. Once Arthur starting cutting my hair he restored my hair to beautiful locks. Not only can he cut hair immaculately, he understands hair and how to treat it to make it healthy. I love his color expertise too. Before going to Arthur, nobody ever commented me on my hair, and now people are always asking me... "who cuts your hair, it looks GREAT!" The salon is wonderful too. Not only can I get my hair cut, I can get my eyebrows waxed and nails done too! Give Arthur a try, your hair will thank you!

Pros: Lots of parking and great location!

Response from this business

Thank you for coming to Arthur as well as getting your nails done. Steve
Posted on 03/09/2008
5 Star Rating: Highly Recommended

02/08/2008 Posted by bjeanie111

Arthur has been my stylist for about 5 years now and I have to say I have NEVER been disappointed. The word ‘articulate’ always comes to mind when I think of his haircuts. His attention to detail is amazing, I always love the look I leave with and get compliments all the time. My hair has been long, short, layered, colored, etc – all of those styles have been suggested by Arthur based on his experience and expertise. I guarantee you won’t be disappointed. GIVE HIM A TRY!

Pros: Great Location - Easy Parking

Response from this business

Thank your for posting a great review. Steve
Posted on 03/09/2008
5 Star Rating: Highly Recommended

12/16/2007 Posted by astasmom05

Probably the best haircut I've ever had I came from Steve Hightower. After researching him on the web and then meeting him in person, I immediately recognized his artistic talent. As he and I talked about my lifestyle and the style/maintenance I was looking for in a haircut, he looked at the shape of my face and explained why I should have a certain type of cut, length, layers, etc. I also explained that I had been experiencing accelerated hair loss and he was very informative as to what might be causing it and how to work with it. All of this knowledge and Steve's easy manner really gave me confidence in him. This was someone I knew I could trust-carte blanche-to do what he does best and know I'd end up looking great. Well I did trust him, ended up with fantastic-looking hair, and it still looks fantastic. I waited a month before writing this review just to see if my hair would be as easy for me to care for and look as great as the day I walked out of the salon. It is and it does. Needless to say I will be going back. Steve, you are a true master of your craft. Thank you.

Response from this business

Thank you
Posted on 12/19/2007
Thank you for a wonderful review! I try my best to give every client this service. I am very glad you had a great experience. Steve
5 Star Rating: Highly Recommended

12/10/2007 Posted by petrolini

I first went to Steve because I was very unhappy with the condition of my hair. I researched salons online and liked what I read about Steve. His salon is an hour away from my house, and I would gladly drive the distance to receive the service that I have consistently received at his salon. I honesly can not imagine anyone leaving his salon unhappy. Everyone is nice, and very professional. My hair looks great, and I will continue to go to Steve, and his assistant Brian. Thanks guys.

Pros: Talent, ambience, staff, parking

Cons: ??? too far from home . . . but not their fault

Response from this business

Thank you for driving one hour!
Posted on 12/19/2007
I love hearing that my guest are happy with my salon. It makes very happy to know you also enjoyed Brian. Brian is a very talented assistant and I am proud to have him. Thank you for the review and for driving so far to see me. Steve
1 Star Rating: Not Recommended

11/23/2007 Posted by aferetti

I first went to the salon as I "thought" that I have always heard good things about it. My day of apponintments were NOT on schedule by any means. EVERYTHING that I had requested was NOT done to my specifications, even upon voicing my concern, nothing changed. Needless to say most of the staff was very, very nice which was a pleasure, but, none of that means a thing if you wind up with poor services. I felt as if there was such lack of knowledge, education and what is truely best for the client. I have been in the business for many years as an owner and educator (since retired) and I have never encountered a situation quite like this. I think it is important that people reading this have an oppportunity to decide for themselves based on (1) " not so good" rating if this is the place for them to patronize. Also, beware of a Stylist that has given himself a "global rating" and is willing to tell his clients that!

Pros: nice people, cute place

Cons: RIP OFF!

Response from this business

I remember who you are.
Posted on 12/05/2007
I remember every thing . You called 3 days before and ask us to charge your card so your husband would not know about your day of beauty. You got color, highlights, massage, facial, mani, pedi, glaze and a cut/style. We all laughted the whole day. Your driver came and said something rude to the front desk person when we told him you would be ready in 30 min. You got mad it him. At check out you tiped 20%. Why would anyone tip this if they are unhappy? You huged us and said you loved everything and you went back to the hotel. Three days later you emailed me and was very unhappy. I called you and we talked, I was very shocked with your responce and ask you what would you like for me to do. You told me you would think about what to do. You talked to ME about being in the "global rating". I guess this review is what you wanted to do! I think your husband found out and got mad about what you spent on all of the products and why buy product if you are unhappy! I am sorry. Steve
5 Star Rating: Highly Recommended

10/30/2007 Posted by jophine13

I highly recommend to all women who very picky about the color of their hair. The drive from Panama City, Florida to Atlanta was worth it. Make sure to plan a day for this visit because you will be pampered. The spa, facial, and haircut.... the whole experience was worth it. Steve and his friendly staff made you sure I had a great experience and was well attended to. I would like to thank Michael, Bryan, Karen, Maria and of course, Steve for everything. You guys are great........ look forward to my next visit. "JacqueO"

Pros: If you stay at the Grand Hyatt hotel the shuttle will take you no need to drive.

Response from this business

You made our day.
Posted on 12/05/2007
Jacque, you and your step daughter were SOOOOO much fun. I am so glad you had a great experience in the salon. I look forward to seeing you again. Thank you so much. Steve
5 Star Rating: Highly Recommended

10/18/2007 Posted by rollercoaster0001

I just love Karen I went in to see her on Tuesday and she gave me the best facial every Thank You Karen

Pros: Cool Place Great Parking

Cons: none

Response from this business

Karen is a dream
Posted on 12/05/2007
I am very happy that you enjoyed Karen. I am very blessed to have her. She walks in the door everyday with a smile. Thank you Steve
5 Star Rating: Highly Recommended

07/25/2007 Posted by queenofcamelot

While browsing thru a magazine here in Marietta, I read an article on Steve Hightower and his specialty in working with women with thinning hair. I was somewhat skeptical, but I made an appointment to see what could be done. WOW! I had long blond hair (colored) which I wore up all the time in an attempt to conceal the thinness. I literally put my fate in Steve's hands and allowed him to do whatever he thought would be best for me. He cut my hair and donated it to Locks for Love, which thrilled me! He took me back to my original color (light brown) and gave me a short sassy style which does indeed help minimize the thin appearance. He also introduced me to new products which actually help the hair grow back. They are easy to use and I am sure I will see positive results soon. Steve and his entire staff made me feel welcome and it was a great first time experience! I highly recommend Steve for anyone with thinning hair. You will walk out with a new attitude!! I am booking my next appointment now and can't wait!! By the way......I got tons of compliments....many saying how much younger I look!! Thanks Steve!!!

0 out of 1 people found this review helpful

Response from this business

Posted on 09/11/2007
I am so glad that you are happy with your hair. Thank you for donating your hair to Locks of Love. You have help make some child very happy. See you soon. Steve

Editor's Review

Salon offering traditional haircare and facial services specializes in clients with fine and thinning hair.  See the full editorial review.

Insider Tips

The Extras

Steve has developed a speciality for dealing with fine and thinning hair, even designing his own treatment plan.

More Insider Tips

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