Franco's Restaurant

02/11/09

GREAT customer service, wonderful food

by elmarki at Citysearch

Francos had a wine special, which we tasted, accepted, and had two glasses poured. We then realized we did not care for the wine. They took back the two glasses, did not charge us for them, and said "We just want you to be happy." We were! The food was wonderful, the service warm and perfect. We were so pleased and recommend this place highly. A grand neighborhood joint, with excellent food and a terrific atmosphere. Mangia!

• Pros: Great place and grand service
• Cons: None, highly recommended

01/25/09

.Fantastic eating experience in Atlanta!

by mikestrubel at Citysearch

This is my 3rd visit to this restaurant. What a delight, fantastic food/service and a great atmosphere. I would thoroughly recommend this place to anybody.

The waiting staff are attentive, particluarly the owner and nobody could do enough to please me.

I had pizza which was wonderful and such attention to detail made this a memorable dining experience.

Cant wait to come back or get a take away.

• Pros: Great staff/food and wine

12/29/08

Terrible food

by rjc08 at Citysearch

I am really disappointed with the food and service. I was looking for a good italian food, but instead it looked liked it was a left over food that was re-heated. I complained to the manager and but instead I was given the attitude of "too bad, that's what we have". My experience is, terrible, bad, terrible.

• Pros: None
• Cons: Terrible experience

12/14/08

I'm so surprised by "louinatlanta"'s comments. Great experience here for our group of 4!!

by tyf at Citysearch

Only one of us had pizza, but it was excellent (much better than Osteria's in my opinion). I had the roasted chicken, which was excellent. And the eggplant parmesan was the some of the best I've had (baked, not fried!). My husband had a huge pork chop, says it was best he's ever had. But mostly, we had just the opposite experience with the owner!! He stopped by our table specially, asked how we liked individual dishes, told us about some of the new entrees, & couldn't have been nicer. We've been here more than once & usually have pizza, but now I'm interested in trying more of the other dishes based on our experience. Definitely recommend giving this place a try - spinach salad was very different also, with an olive oil based dressing & feta cheese.

• Pros: Food & the friendly owner & staff
• Cons: Traffic out front, but owner seems to be trying to create some ambience

11/15/08

RUDE Owner

by LouNAtlanta at Citysearch

If the Owner would stay away the place would be better. He is rude. The food is good. The wait staff is very pleasant. The portions are small and the prices are too high...top that off with a rude owner and it is not worth stopping by.

There are better Italian Food stores in Atlanta with MUCH BETTER prices. Osteria is much better!!!

The seating is not in tune with the kitchen...takes way too long to get a meal.

Did my group have a bad experience? You bet we did and we will never go back.

• Pros: Good Food and Great Waiter staff
• Cons: VERY RUDE OWNER Don't go there with a group over 4 people....

11/09/08

Denied my wife entry with her service animal, in violation of federal law

by jtjathomps at Citysearch

Last week we were greeted by the owner who let us know we were not welcome in the restaurant with my wife's service animal. The owner ignorantly pointed out that my wife's dog did not appear to be a 'seeing-eye-dog' My wife's dog, which had a service animal vest and credentials (neither of which are required by the way) is small and alerts my wife to a medical condition before it happens. We politely explained to the owner that there were other types of service animals other than seeing eye dogs, but he did not seem interested and made it clear that we were not welcome. This is the ONLY restaurant in Atlanta we have been denied entry into for years!!. Restaurants can be fined up to $55,000 for the first offense for denying a handicapped person entry. We have filed a complaint with the ADA, and have several witnesses to the incident.

• Pros: Not applicable
• Cons: Denies access to handicapped people with service animals

10/17/08

Seated like sardines

by matt1313 at Citysearch

Seating for 6 people was two tables for two and, they refused to give proper seating. Food was not worth the very cramped seating.

09/13/08

Friendly atmosphere, fresh pasta, good wine selection

by SGS123 at Citysearch

My husband and I moved here recently from Brooklyn. Franco's is the only place in Atlanta that is as close as it gets to authentic Italian. The people are friendly, the atmosphere is relaxed and the food is amazing. The wine selection is great and are reasonably priced.

09/06/08

Best restaurant for realistic priced food that is excellent; served with personalized care.

by 19renrutphd44 at Citysearch

I am glad to recommend Francos as the best Italian restaurant with great ambience and realistically priced food. Food is prepared after you order and does not got from freezer to microwave. This family owned restaurant takes great pride in making sure that each guest feels welcome. The owner and staff spend time talking with each customer to be sure that everything meets the customer's needs. If I have a question about how a particular dish is prepared, the owner or any of his staff is glad to share with the guest exactly how the dish is cooked.

This is a relaxing restaurant that does not rush it's customers and takes pride in pleasing each customer and making sure that everyone receives the personal attention desired. I am delighted to be able to recommend Francos. This is not a fast serve pizza house; it is a wonderful restaurant that serves a tremendous variety of dishes created and cooked with great care. You leave satisfied with the food and the realistic price for any meal. What a treat to have high consistent quality of food coupled with a very user friendly staff. We could not do without it.

08/28/08

Franco's: Wonderful Creative Italian Dishes and Pizzas

by GladysKravitz at Citysearch

Franco's is in my neighborhood. I eat there probably once every week or so and have for the past 10 years. Menu is always creative. More than just fabulous pizza - great entree dishes, usually involving heavenly cream sauces, pasta, and meat or sea food. The ingredients are fresh, tasty and consistently good.. Service is of a kind that one seldom experiences anymore. You are as likely to be waited on by the owner Kia as by one of the wait staff whom he treats like family. TWO THUMBS UP.

• Pros: Great Morningside Location
• Cons: None