11/01/09

Spiralween!

by bout town

I have to write to say a few things about the Halloween event last night. It was by far the worst managed event I've ever been to!! Pathetic event!! You failed miserably!! I paid $25 to go to this event, my first one at The Park Tavern!! IT WILL BE MY LAST!! And I'm not alone, you had a ton of unsatisfied people!! I WANT A REFUND!! I WANT MY MONEY BACK!! I DID NOT GET AN OUNCE OF WHAT I PAID FOR!! I WANT MY MONEY BACK!!! Make this right!!! Ok, make this right!!

Let's see what they do people!!

• Pros: Great Parking!
• Cons: Poor Managed Events!

10/25/09

WORST SERVICE/MGT EVER

by chrisjlewis

i' ve been her several times. its inside piedmont park, very dog friendly and a great patio; which is the ONLY reason i had gone back. After my experience tonight (10/25/09) we will NEVER go back. The service has ALWAYS been horrible, the food never that great, and the tabs too high. Tonight, the Park Tavern proved to me what they REALLY have to offer. I dont know our servers name, since he never told us, but he seemed to be fine, UNTIL, he started drinking and taking shots with the table next to us. After having a great time with them he forgot to bring us our friends credit card back as well as forgetting to bring us the drinks we had ordered. I confronted the "manager" Chris about this, and he had little to say as well, other than "i'll look into it and get back to you". Needless to say he never did, and after waiting about another hour we were able to get our check and leave. we didnt leave a very good tip since...well...it wasnt earned. (one of us is a server...so this is NOT standard practice for us!). the server hovered over the table while we were getting our money out (which was the most attentive he had been all night) and when seeing what kind of tip we were giving him (6 on a 70 tab) he followed us to the stairs and was eager to say "have a great night ... punk a##$@"

i went back in to confront this "manager" WHO put me in a position to confront the server myself. very awkward and they did NOTHING about the situation other than tell me he would play back his cameras and handle it from there. in summary, STAY AWAY from park tavern. there are lots of cool places in atlanta, with much better food, and better spaces that will provide better service. dont waist your money...you will be disappointed.

• Pros: patio/dog friendly
• Cons: everything else.

Response from this business

18999– October 27, 2009 at 14:35:37 PDT

Chris, I"m the owner of the Park Tavern and have reviewed your comments in your e-mail to me,looked at the videos, interviewed staff/guests in your section on Sunday. I can tell from your comments about my GM,you didn't like his actions then, so I can only assume you won't like his opinion of your behavior now. Your allegation that, "a tall black guy in a beanie," whose name is Jamar, gave horrific service and never checked on your table is completely false. Time-lapsed video documents otherwise. The tables all around your table seemed to have had a good experience as they left on avg 21.4% gratuity which indicates appreciation of good service. The allegation that Jamar "followed you to the front steps wishing you a good night followed by punk-asses" is false. Also documented in video & verified by a APD lieutenant who was there at the front door. Customers are always right, (99% of the time) but this time I am not going to offer apologies/refunds or invite you back.Paul Smith

07/20/09

Park Tavern's great service

by CSMobileUser5

I continue to go to park tavern week in and week out because thw food is great but the wait staff is so friendly and takes great care of you. I love it.

07/13/09

Service Bad!! Everytime

by atlactor

I have been to park tavern several times to meet friends. Literally, every time I have been I have had to wait forever for drinks and food. One more than one occasion I have actually informed the waiter that I was leaving because of this. Once, they even brought our food and we all left after over an hour wait. and this was not on a "holiday" or "party" afternoon. regular night, not crowded. The only reason to go to this hot spot is if you are meeting ffriends and they insist.

• Pros: Great view and people watching
• Cons: Service is bad, food takes forever

05/15/09

I love the Park Tavern

by beerbucket

What a great restaurant and bar. I love the peolple who work there and the people that frequent there. It truly is my favorite place in the world!

• Pros: Cool and Fun

05/02/09

Great Patio - Bad Service

by DennisnAtlanta

I have been here several times. The last was on April 25th. We had a great table outside overlooking the park.

The food was good. It's upscale bar food with a few very nice entree items.

The service however was horrible. It's not that it took a long time to be served, it's just that the order at each stage was wrong. I would normally be tempted to blame this on the kitchen, but in case I feel certain it was the server. Instead of simply writing down the order the server tried to memorize our order. At every step--drinks, salads and entrees the order came out wrong.

• Pros: View of Piedmont Park
• Cons: Service

03/23/09

BEST PATIO IN TOWN

by rhphillips

I love this patio. On sunny days there;s no only place in town that can give the view park tavern does. Great food, great drinks, totally mellow place to relax

• Pros: dog friendly, live music, fun events, great patio

12/14/08

Fabulous patio dining in Piedmont Park!

by angiefun

I love Park Tavern. It's the best place for patio dining, hands down. Overlooking Piedmont Park and the skyscrapers of Mid-town and downtown. I love hanging out on weekends after playing in the park. Food is casual and consistently good.. very diverse menu. The beer is made on-site and really good.. love the Piedmont Porter- especially this time of year. When the weather's cold, the indoor dining is cozy... the furniture is comfy leather and the rooms are lodgy- feeling. Lots of fireplaces and craftsman metalwork. The staff is really cool-- I've always had great service... ask for Heather or Natalie. Can't wait for the Summer concert series to come back in May!!! I'll definitely be there for the New Year's Eve party.. the best (and best value) in the city!

• Pros: great for any occassion!

10/13/08

Great Customer service

by Caprice1986

i went to park tavern for the 1st time with a group of friends. the food was really good, they had great salads, burgers, and eggrolls! they have a diverse menu, but the best thing about it was the servers. we had a nice server name oozie, he was very friendly and he knew the menu very well. he was able to recommend things to all of us that we all loved! that was really helpful. he was friendly and happy, and even took time to play with my son! great family restaurant, nice view of the park, definitly would go again.

• Pros: great service, kid friendly, speedy food, and very comfortable
• Cons: bad gravel parking lot

07/26/08

Really Nice Place

by stephh19

I really like this place. They have an extensive menu with many different varieties of food. The atmosphere is really nice and you really are directly overlooking the park. This is a great place to eat with your family or your friends.