Van Michael Salon

11/06/2008 Posted by Lenore56

My friend tried to help me save money by coloring my hair with color from CVS. It was a disaster! I live near the Highlands so I booked an appointment with Van Michael and was able to get in with Jyll. Not only did she fix my color but it looked better than it did before I tried to do it at home and it felt healthy too. I am hooked. I highly recommend Jyll.

Pros: Very talented colorist. Salon looks great!

Cons: parking but hey it's the Highlands

10/27/2008 Posted by maybaby30

I am really into having natural looking highlights, and I could not be happier with Jaime... she's a perfectionist and really into making it what you want. The salon is nice as well, with some great stylists...

10/01/2008 Posted by lasimon

I started seeing Lexi for color and Mekaylah for a cut at the Highlands location about a year ago, and I'm impressed every time I go into the salon. Lexi always explains everything she's doing so I'm not expecting anything that's not possible for my dark dark brown hair, and she's taken me fiery red back to brown and everything in between in that time. Mekaylah is a great haircutter, reasonably priced and always on time! She handles my very thick, wavy hair with ease!

Pros: great stylists, friendly, highly skilled

Cons: parking...but, it's the Highlands

09/30/2008 Posted by auslandia

I've lived in a few southern cities and Van Michael's has to be the most consistently excellent salon I've been to. I see Rob for my haircuts and Stuart for my color. I really can't say enough about those guys. They feel more like friends to me at this point. I guess the only negative thing I could say about them is that it's damned hard to get in with them unless you book an appointment in advance. I suppose that's the price you pay for being in demand!

Pros: Pretty much everything

Cons: It's hard to get a last minute appointment

09/30/2008 Posted by sisyphustook

So I have been trying to find a hairdresser for years and had given up my search when a friend recommended Van Michael Salon in buckhead. Unable to force myself to go to Buckhead I opted for the salon closest to me and am forever grateful I did. Will not only made me feel great about myself and my look, but he took the time to explain which cuts would go best with my face. Luckily he talked me out of a Beckham for my face shape and kep me from being a victim to a trend I could not carry. Thanks Will!!!

Pros: hand massage, consultation

Cons: Parking,

09/10/2008 Posted by laidback13

I have been going to Van Michael for over 5 years now and their customer service has only been getting worse and worse. When you go to pay, their front desk staff is very rude as if you are a nusiance. It really leaves a bad taste in your mouth. The person whom has cut my hair doesnt even listen to me anymore about what I want and makes me wait for 30-45 minutes EACH time. My time is not valued at all. Honestly, I am sick of overpaying for mediocre. I am looking into another place where I can get what I pay for.

Pros: Aveda Salon

Cons: Front desk staff have horrible attitudes, overpriced

05/15/2008 Posted by 1ryter

I have been a fan of Van Michaels for awhile but my colorist left so I haven't been to a Van Michael in about 1.5 years. Since i moved to VH, I naturally choose VM to do a cut and color. Great colorist, great brow wax but then it was time for a cut. No was the theme for the day. I brought a picture that was insulted, I was told, "well I am not sure what we do about this" to my cowlick, I didn't want the straight flat iorn look and when I asked about "sprucing it up" after I got the flat iorn look, I was told "well you don't want to do that as you could then damage my hair" instead of just spritzing my hair and adjusting, and finally I was SHOCKED when we were done as I looked atrocious and the response was "go home and play with it". You are kidding right? I thought that a stylist was supposed to style. Well I left and called the manager WHO DID A GREAT JOB. She got me in later to a sr stylist who wet my hair and all we had to do was restyle and teach me how to style. HE WAS FANTASTIC AND THE MANAGER DID A GOOD JOB. That is why I gave them 3 stars instead of ZERO! I never would have know that I had a good haircut if someone ELSE didn't style it. THEY LISTENED and didn't use the word NO at every request. Don't know if I will go back. The Sr Stylist and Manager were fantastic but I just don't know. ...

04/10/2008 Posted by navinrjohnson

Insultingly expensive + unfriendly front desk personnel = 2 stars. Sorry Van Michael. If you don't improve the customer experience and value, someone else is gonna beat you to it.

03/28/2008 Posted by VMdissapointment

Van Michael used to be known for the best stylists and colorists in the south. Unfortunately, those days have passed. Over the past few years and continuing today, they have lost their best talent due to their changing corporate attitude. They used to have one of the top training programs in the business but this too has fallen into obscurity. There is no longer any innovation. The client experience has become mediocre at best and the service has become overpriced. There are many other salons in Atlanta who still value your business and have much better talent, much of it from the early days of Van Michael. I urge you to seek them out. Your time and money will be better spent.

Pros: Well know name

Cons: Lack of talent. Noisy. Overpriced

02/27/2008 Posted by spiffsteph

My boyfriend arranged for me to have my haircut with a "top stylist" here about a month ago for my birthday. I have beautiful, long, layered hair... Well, I had that. I went in for a new STYLE and was specific that I didn't want too much length to be lost unless absolutely necessary. I told him I'd be OK with 1-2 inches, but that's all. He said, "Oh, we're not even going to take off that much!" He proceeded to spin me around and show me exactly how much he was going to cut off - Fine, it wasn't much at all! So far, so good - nice people, nice atmosphere. When he showed me the final product, I almost had a nervous breakdown, but I kept it together as to not upset my boyfriend who just paid a total of $100 for my hair (cut and tip only). The stylist cut almost 5 inches off and gave me these horribly choppy side bangs that still, to this day, I can't get fricken styled right. When we got home, I cried for hours, I couldn't even look in the mirror. I wanted a new style, not a whack job, and most of all, he showed me what he was going to cut off, and this was WAY WAY more. Even worse, I wanted a new style, and what he did was take AWAY the style - I have a drab and boring cut now. I thought maybe it'd take a while to get used to, but still, a month later, I avoid looking in the mirror because of how depressing my hair looks. He cut it too short and completely sapped the life out of it. On the flip side, the salon was very nice, the people were friendly ,and the environment was nice, I suppose you just have to be choosy about the stylist you get.

Pros: Nice place, nice people

Cons: Inconsistent quality among stylists, over priced