Natural Body Spa Buckhead
Atlanta, GA 30305-4160
Phone: (404) 869-7722
10/07/2007 Posted by fredmax
I made an appointment for a facial 2 weeks before the appointment date. I arrived 15 minutes early as requested, but they were running 20 minutes late. since I had to be somewhere right afterwards, I told them that I would only be able to do a 50 minute, not 80 minute facial. At the end of my consultation with the facialist, I said that I really wanted to relax, but she continued to try selling me all of the products the whole time, even after I said I wasn't interested. When I was leaving, I noticed that they had charged me for the 80 minute facial. When I asked about it, they said they said that it didn't fall within the window of their cancellation policy. It was their fault since they were the ones running late! It took 2 months and many phone calls to get this resolved. Stay away!!
Pros: lots of locations to take your money
Cons: not on time, try to sell during service
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