04/20/09

no doubt, they are the best

by jamacamon56

We had a room facing a white wall, but who cares? When you stay here, the staff takes better care of you than your mom (sorry, mom). I didn't know how to tie a bowtie, one of the staff found a tie store next door to do it for me - he walked me there and back -cool!

• Pros: fantastic service
• Cons: room view

07/02/08

Nice Hotel

by tomk42

Everything is nice about this hotel. The rooms are large and clean. The lobby is beautiful The restaurants are great. and the service is outstanding.

06/12/08

Best service in town

by Nez1911

The best service in the hotel business. Very attentive to everything. The furniture and beds are awesome. Romantic , classy getaway

• Pros: Excellent service
• Cons: High Price

01/22/07

Best Downtown Hotel

by eddie_feek_tata_leek

Great location, great service, all around great package! Keep in mind that you are right downtown and there is plenty of "hustle and bustle" but it is the best place available in that area!! If you want peace and quiet, try Lake Oconee. Fantastic dining experience at the grill!! If you do not get what you want from this hotel, it is only because you did not let anybody know that you wanted it!!!! Every request was granted in a VERY timely fashion. Go and feel confident you will enjoy!

• Pros: great package rate, very convenient location, great food in the grill!
• Cons: none

10/14/05

Downtown palace where the famous people stay.

by Contributor

The Scene
The 25-story high-rise is set deep in downtown Atlanta. It was the neighborhood's first luxury hotel, and it's still the best. You'll find exquisite details inside--valuable oil paintings, ornate chandeliers and Persian rugs. If you're here for a nearby business meeting or to see the downtown attractions and sports venues, it's a great location. Downtown Atlanta is primarily a business destination, however, so head north to Midtown or Buckhead for fun once the sun sets.

The Details
Marble bathtubs, down pillows, terry robes, cordless phones--what else do you need? Perhaps a butler-drawn bath? The hotel offers five of them on its bath menu. The menu features aromatherapy, bath oils, mood music and decadent edibles. It's the Ritz, so expect a full valet staff, language-translation services, golf and tennis opportunities, on-call notary, technology butler and four types of massages.

07/21/05

This is a Ritz?

by sfnativegal

Three night stay was a nightmare. First of all, the hotel and rooms were just slightly better than average--nothing to crow about. The service was average at best....other than addressing you by name every time you call the front desk or room service, they aren't doing anything extra that would justify their 5-star rating. I had to struggle to get my suitcase into the front door and down the stairs (stairs!) to the lobby. No one ever offered help nor offered to take my bag to the room. We were bothered by noise the entire time we were there. You can hear every door slamming out in the hallway, and we had a group of women in the room next door that kept us up at all hours--the walls were so thin we could hear EVERY word they were saying! A total disappointment.

• Pros: central location, bedding, clean
• Cons: expensive, poor service, noise problems

01/03/03

Putting on the Ritz

by greenfash

I always wanted to stay at the Ritz Carlton, Since I Normally prefer staying at the Westin PeachTree Street. the service here was super great. the room was small, to sum it up great hotel and super service. my room was clean twice a day and my bed was undone in the evenings. I felt like a king.

but I must say it still not the Westin with their Heavenly Bed.

• Pros: service, location, service
• Cons: room size, price, very small gym