Games & Things - Norcross
Norcross, GA 30093
Phone: (770) 662-8471
User Reviews for Games & Things - Norcross
07/29/2008 Posted by murrayave
Worst experience ever. A used car purchase feels better. Management gave me the runaround for hours while I waited for their "super-sale" offer. The offer was completely non-competitive as I later discovered when I bought a table from a separate out-of-town dealer. The salesperson, Tate, acted completely flabbergasted when I declined to accept their 25% discount off of MSRP. He said it was the best offer he ever saw. Well, I guess this means that nobody gets a good deal at Games & Things. I made one phone call to another dealer, and without any negotiation knocked another $2500 off of the offer of Games and Things for the exact same table. And then they even upgraded me to a Cherry finish for cost of $300. Games and Things wanted $800 to upgrade to Cherry. Keep in mind there is significant markup on pool tables so they want you to feel that you are getting a "deal" when they discount it 25%. The worst part about it was that Games and Things had me waste my time at their "super sale". Pure car salesmen.
Pros: none
Cons: Non competitive offers, insulting tactics.
04/03/2006 Posted by twpayne
I bought a billiard table and home theatre furniture from Games & Things about a year ago and it was a great experience. They have a wide selection of various styles and were great with customer service. My table was custom made and setup in my home. I am very satisfied with the my experience and will buy my next table from Games & Things.
Pros: Selection, Quality, Customer Service

