Killian Hill Service Center
Lilburn, GA 30047
Phone: (770) 925-3933
03/27/2007 Posted by jwilhite1981
My experience at the Killian Hill Service Center has not been great, to say the least. First, I left my car to be looked at on Sunday evening and didn't receive a single call until Tuesday morning to inform me of the diagnosis. I was told that the parts needed to fix the car would cost $150.00 but with the labor charges added, my final total would be $848.00! That is almost $700.00 in labor costs! I called around to other service centers which all gave me quotes much lower. So I called the Killian Hill Service Center back and arranged for my car to be left out in front of the store with key in it. But when I arrived to pick up my car and assistance to help me transport my car, I found the store closed for the evening and my vehicle locked inside the fenced service yard. I would not recommend this service center to anyone after my experience!
Pros: Experienced and Knowledgable Staff
Cons: Poor customer service, labor costs too high
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