Lavista Animal Hospital

07/02/2008 Posted by brbk

Dr. Walton has cared for our 2 dogs for at least five years. The office is quiet and clean, such a surprise for a vet office. Dr. Walton is so nice and caring and I would n't go anywhere else.

05/06/2008 Posted by b8hoven

I have brought 2 of my 4 cats here and they are very luke warm. It's almost as if they don't prefer to treat cats. The vet tech in particular was VERY rough with my scared, non-agressive cat. It made me angry. The vet was nice enough...very patient and explained things in detail. While my cats seemed to receive decent care, the vet tech's attitude toward my cat is enough to make me go elsewhere.

Pros: Location, Scheduling Flexibility

Cons: Rough Vet Tech, Expensive

11/19/2007 Posted by angeline327

I've been going to Lavista Animal for a while now, having been referred by a multitude of friends and coworkers. I couldn't be happier with the level of care, concern and service I receive every time. Dr. Walton is the best in the business and always takes the time to converse, often calling after hours. I have a dog with a chronic condition that has been very stressful for my family, but everyone at Lavista has helped us cope and makes sure our dog has the best quality of life he possibly can. Even when my other dog had something as simple as a dental, the staff called to makes sure she was doing well that evening. I should receive such care from my own doctors! I think the world of everyone there and recommend Lavista Animal to everyone I know.

1 out of 1 people found this review helpful

11/19/2007 Posted by dammitsami

I have been taking my pets to Lavista Animal Hospital for years, and have never had a bad experience. We used to go to the clinic right across the street (now closed), and after we switched to Lavista, we realized what a well-run hospital feels like. The staff is caring and compassionate and the doctors are all friendly, approachable, and professional. I have sveral friends who also bring their pets there and everyone honestly raves about this office because they are so good to people and pets. I have run the gamut of experiences with Lavista, from having to put a beloved friend down, to coming in off-hours for a frightening emergency, to spays and neuters and many routine exams. In every instance, the staff has been warm and supportive (which was especially nice when we had to put our cat to sleep - all the people in the waiting room were really kind, too) and the vets have given good advice and excellent care. I really can't imagine having a bad experience with them. We have moved across town but we still drive back to Decatur for vet appointments because I don't want to go anywhere else.

Pros: Excellent care and service, easy to make an appointment

Cons: none

11/13/2007 Posted by portgirl

I must respond to the negative comment made regarding LaVista Animal Hospital. Have been going to LaVista Animal Hospital for years, have NEVER had any problems with the Doctors or staff there. The doctors on staff are wonderful, caring vets that talk to pet owners as a pediatrician talks to a parent. His office staff always treats me and my boy with respect, caring attitude, have NEVER been left standing; they certainly do not look like they are foolish office staff, complete opposite, always busy. The front desk ALWAYS is able to answer my questions or they ask the doctors then relay the response to me. Can't imagine how one can say in clear conscience that the vet was nasty and acted out, wouldn't make eye contact. Completely WRONG AGAIN. Not sure if one was having a bad day but certainly an apology is owed to LaVista Animal Hospital for your rude remarks and negative comments, SHOULD HAVE BEEN ONLY POSITIVE. When you need a great VET for your PET (son or daughter) always remember LaVista Animal Hospital will be there for you with excellent service and smiling faces. I HIGHLY RECOMMEND THEM...........

Pros: EXCELLENT CARE, SMILING FACES, WONDERFUL STAFF, GREAT PARKING, NO HASSLES,WHAT MORE COULD YOU ASK FOR

Cons: NONE

1 out of 1 people found this review helpful

09/17/2007 Posted by marysmarket

First of all, I'm in my 60s, no youngster... Cold, passive aggressive "front" help, really mean veterinarian who does not like people ... I was very nice and ready to like these people from day one but they always behaved as if I were the dumbest most unacceptable person. This is just one example, like before the nasty vet himself acted out ... the front help acts like they don't like to answer your questions... won't make eye contact... answers you with head down... and when they finish they won't let you know your business is concluded. Time after time after time I was left standing at the desk for a very long time thinking they were looking up records or something ... they leave you waiting long enough to appear completely foolish ... then inform you with a look and a voice as if you're not quite bright that your business is concluded. And that vet whose name I don't remember is a very angry person who does not like or trust the people who come to him for services... Bizarre is a word that applies to these people.. over-the-top in a very negative way...

Pros: my dogs received adequate medical care

Cons: overboard with being cold and nasty to people

1 out of 3 people found this review helpful