Chateau Elan Inn and Winery
Braselton, GA 30517
Phone:
03/03/2007 Posted by c50tour
We just returned from an overnight romance package. Food was good. The service was acceptable. The surroundings, room, and overall experience was not. When we checked into our room, we immediately noticed that our toilet was broken. This was not seen as an overwhelming problem for us, because we were going to dinner (expecting the problem to be taken care of before we returned). When we did get back to the room three hours later, the toilet was still broken. When they did take replace the needed part, taking up some of our extremely rare time together, nothing was offered in apology or recompense. The attention to detail was severely lacking. For a winery we really expected the wine to be of much higher quality. It turns out the only thing high was the price. For the money this was not a good value. I agree with other reviews that compare the rooms to mid to upper range business hotels. For our next romantic getaway I think we'll choose a high end chain hotel, have a better experience, and leave with more money in our pockets. Oh, and this time, we'll bring the wine.
Pros: The food is okay
Cons: Way too much money is required for absolutely no more value than your local hotel.
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