Nordstrom
Atlanta, GA 30346
Phone: (770) 394-1141
05/12/2008 Posted by dtlatlanta
I work in retail myself and Norstrom has the worst service. I have moved a lot and have experience their service in many places hopeing it would change. The store in perimeter mall Alanta said they were going to order jeans for me, long story short it took over four months and no jeans they tried to pass of another pair as the ones I ordered and didn't deliver them like I paid for. They had informed me that they could no longer had them in there system and the man helping me got promoted to another store. I was invited to choose another pair and they recomended a pair that were not my style at all, and had no relation to the pair I ordered. Also in that location I was trying on clothes, and had set aside over two thousand dollars of clothes to purchase, when I heard the sales people talking about me and my size.( I wear a size 30x30in pants and small in shirts) When I talked to the manager about this she told me they have great customer service and blew me of not looking into the matter. I have had intances in the location of Park meadows in Dever. I went to return something that was rung up by mistake by one of their staff. They made me wait for ever and decided to make a manager do it. Also I went looking for jewelry for a gift for my mother and was not helped at all. Finally the jewelry manager came over and tried to help after I grabbed her attention from whatever she was doing.(reading a magazine) She was very short and acted like she had no time to deal with me! Very dissapointing! Later I found out she was promoted to asst. manager of the store. It seems Nordstrom has a knack for promoting their most offensive people.
Pros: none
Cons: terrible service
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