I would never take a pet here again.
My experience with GVS was several years ago. I was incredibly disappointed with their service. My impression was that the staff there was nice enough; however they simply seemed too overwhelmed by the caseload to give the pets and their owners the attention they deserved.
My cat was diagnosed with lymphoma and went to GVS for treatment. He was put on chemotherapy, but deteriorated VERY quickly. After Sam's diagnosis, I would often call with questions...as I'd never had a pet with cancer before. I always got the voicemail of Sam's oncologist. One of the nurses would usually call me back at some point, and simply tell me that the clinic was open 24 hours if I was concerned and wanted to bring Sam in (mind you, GVS is not inexpensive). That seemed to be the response to any question I asked.
I brought Sam in one day because he has deteriorated very much overnight. He was thin, would not eat or drink and could not control his bladder. GVS kept him that day and put him on IV fluids. When I called that afternoon, I was told I could come and pick him up. He seemed to be in worse shape than when I brought him in, but I took him with me. That night, he was in agony. I made the decision to put him down the next day. I called and made the appointment with my WONDERFUL primary vet (Ansley Animal Clinic). I also left a message for Sam's oncologist to let him know of my decision and tell him that I would appreciate a call from him before I took Sam in. I never heard a word...until...the following week when I came home to a message on my answering machine reminding about Sam's chemo appointment the following day.
I truly cannot think of anything good to say about GVS. To me, they seemed too harried and overworked...and primarily concerned about making money.
very professional. every kind of doctor you need from an oncologist, internist to a dermatologist. if you have an animal that needs critical care or hospitalization, this is the place to go. state of the art facility, visit ing hours and two daily updates on your pet. also will come to the phone and give you updates if you call.
located on abernathy road off of 400
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