Great care, sensitive and knowledgeable staff.
While Banfields are not the most personalized veterinary clinics because they are so large, the care they provide is outstanding. I have always found their staff in several locations to be wonderful. For owners of pups or kittens, their wellness plans save a lot of money on that first year of shots and sterilization surgery. My 8-wk. old purebred pup had parvo and was given a 25% chance of survival. The treatment was expensive, but they worked with us so that we could afford it AND they saved her life. We called several times a day, were able to visit whenever we wanted, and the staff/Drs made themselves available everytime we called or came by. I would recommend Banfield to anyone that doesn't need to feel like their vet is their best friend. These people love animals, provide wonderful care, and are very well equipped and knowledgeable.
It seems this office's only purpose is to push the Banfield wellness plan (insurance) and other unnecessary procedures, from the front office all the way to the actual vet pushing it. They were not at all friendly and the check-out took forever because the receptionist was on a personal call!