3277 Satellite Blvd, Duluth, GA | Directions 3009633.963352 -84.122885
M-W 9am-9pm, Th-Sa 9am-10:30pm, Su 12:30pm-6pm
Bait-and-Switch at Rick Hendrick Chevrolet Duluth, GA
Everything I am writing here is truthful, and is not embellished or exaggerated. I saved a copy of each web site to my personal computer.
After finding a "web special" and setting an appointment, the salesman said it was sold and tried to up-sale me on a van nearly $3000 more. After several suspicious events (too many to describe here), I called the dealer back that same day and was again told the van was still for sale. For over two weeks after my visit, this "bait" van was still on their web site. At LEAST 4-5 people were conspiring in this Bait-And-Switch scheme.
1) The web site intentionally had a misleading van for sale located over 600 miles away.
2) The phone reservation lady lied to me twice about the van being on the lot. She might have been told the wrong information OR her computer was not updated. Either way, her story that she told to me changed.
3) The salesman lied to me in person at least three times. a) The car was sold, b) he walked past it yesterday, c) it is being shipped TO Texas FROM Georgia.
4) The finance manager conspired with the salesman in the lie about the van being sold.
5) The Texas salesman verified my suspicion that the van was NEVER in GA since it NEVER left Texas.
6) The Duluth dealership should make this right if they really have integrity as their web site says.
7) The Bait-And-Switch conspiracy continued at least two more weeks.
If you want the full details, email me for the full story. junoflydog(at)aol(dot)com I will NEVER trust this deceptive dealership.
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