Carey Paul Honda

12/31/11

Excellent experience buying a car!

by cvphillips

We just purcahsed a 2012 CR-V from Carey Paul Honda and had a great experience. We worked with Calvin via email prior to going to the dealership and he was extremely helpful, provided great information, responded to our emails quickly, and didn't try to jack up the price with added fees such as "dealer installed accessories" like other dealerships. Everyone including Paul in financing was very friendly. We visited 6 other dealerships before this one and didn't have anywhere near the same experience. We highly recommend this dealership. It's too bad their rating has thus far has been brought down by one negative review. Definitely give them a try...and ask for Calvin!

04/23/11

Service Dept-Get a Second Opinion

by toddrick

Went for oil change-performed quickly, HOWEVER, was told I need wipers,air filter and cabin filter.

The wipers had just been replaced two weeks prior and the air and cabin filters were replaced one month prior to the oil change. It was obvious that these items were NOT inspected.

This event will keep me away from Carey Paul Service Dept and I would caution all to get a 2nd opinion if told that you need an item replaced or repaired.

02/24/11

poor customer service after the sale

by BENX

purchased new 2011 accord 3 weeks ago. discovered scratches upon first washing of vehicle. returned to dealer and recieved terrible customer service from manager named dave. he was very rude and loud. he was no help. will never purchase anything else from this dealership.

07/07/10

Service Department Quotes for Parts not broken

by Miss EMW

Quoted for over $2500 in needed repair for a minor issues. After a second opinion, found I only needed a part costing $187.00.

They always say dealers charge more, but they are a rip off. Will never go back!!

• Cons: Bad Service