Atlanta >Museum Bar
RE: The WORST Experience EVER.
PLEASE, PLEASE READ THIS BEFORE GOING TO THE MUSEUM BAR...
The Museum Bar gets NO stars at all and it gets my scathing review, and that's not even the half of it. But I had to put one star just to complete my review otherwise it wouldn't have been posted.
It was a church that was converted into a restaurant. You can tell that the idea was there, but they ran out of money towards the end as decor looks half finished and empty.
And, in fact, I wasn't going to waste my time writing a review about this incident, but days later, after my horrible Birthday experience at the Museum Bar, highlighted chiefly by my final encounter with the so-called owners, Darrell Smith and Erlene, I feel compelled as if it is my God given duty to warn Atlantans about this place!
I organized my 40th birthday dinner party with both owners Darrell and Erlene 6 weeks before my event. I should have followed my gut instincts as I was very disturbed with the lack of professionalism on my initial visit, notably the rudeness of Erlene, the co-owner. I then had a second follow up visit with a good friend of mine as we met with their Event Planner to ensure that things would run smoothly on my birthday party night.
Upon arriving early at my birthday party, I discovered that the table "reserved" for my 30 guests, as the Event Planner and I had previously discussed, had not been set up. I calmly asked to speak to the Event Planner to which I was told she wouldn't be there that night and that my guests would have to sit in the pews which I had specifically stated to the owners that it wouldn't be appropriate and it wouldn't be able to accommodate all my guests. I was then told that in order for me to have dinner with my guests, I would have to pay $250 just to sit down. Surprise, Surprise!
I felt dishonored and bamboozled as no one ever mentioned $250 fee, and now to do this at the very moment of my party seemed like blackmail. At this point, I was angry and disgusted at the audacity of the Museum Bar staff pulling this stunt and demanding $250 for my guests to merely sit down comfortably as the fee did not include any appetizers or drinks.
Next, the waitress said that if I didn't want to sit there or pay $250, then I could leave.
I asked to speak to both owners to which replied that they had left for the evening. That in itself was a lie as I saw Darrell and Erlene upon entering the restaurant. In fact, they were hiding in their office at the back and refused to come out to give me an explanation. Their plan all along was to spring this on me the day of my party, and coerce me to pay $250 because they are so starved of money. The $250 is not the issue here, either. It's the lack of character and integrity that this establishment has neither.
It was a no-brainer, we left.
I have to say this: I was trying to give business and support to an African American establishment and this was the reception and thanks I got??
Darrell and Erlene are the two most unprofessional, despicable, rude, greedy, classless, unscrupulous individuals who have the audacity to think that the can run a restaurant business treating patrons with such disdain. And because of this I am sorry to say, the Museum Bar will not prosper. It's only a matter of time... you reap what you sow. How could you do that to someone on their birthday, Darrell and Erlene? That's lousy. Shooting music videos will not keep your business open for too long.
I give the Museum Bar a year if that.. and then, back to being a church again - hallelujah!
Note to the Museum Bar: PROFESSIONALISM & CUSTOMER SERVICE IS EVERYTHING IF YOU WANT YOUR BUSINESS TO THRIVE.
Oh, and by the way, Darrell and Erlene, I had a great birthday as we went to TANTRA and received 10 Star, Superior Service as usual, and they accommodated all 30 of my friends with free shots to boot. My birthday that evening was great after all!
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