Comfort Inn & Suites Near Lake Lanier

Doesn't Recommend

Jenna S.

Joined 6 months ago

I left this hotel and placed complaints with corporate and expedia because of the worst hotel experience ever. The rooms and hotel itself are modern, clean, and really do make it a shame for what would have been otherwise a good review.

My boss accidentally booked only one night instead of two and I had a hard time getting ahold of him right away to fix it when check out time came. I told them I was taking a nap and was up at 6am and waiting for him to book the second night. My credit card was on file, and they were banging on the door shortly after, waking me up and yelling that I was TO LEAVE IN FIVE MINUTES OR THEY CALL THE POLICE. Amazing.... to a customer that just paid for a nights stay! The attitude never improved. I left the hotel asking for names and was given business cards and no apologies.

GM Husein Khimani and Sales Manager Joel Owens.