Doesn't Recommend

Sunshine Ford

Joined 3 years ago

Brides Worst Nightmare. My experience here was HORRIBLE! The owner is extremely RUDE! This shop was the only problem I had in organizing my wedding. I would not recommend this shop to my worst enemy! This is a bait and switch bridal shop. Don't be fooled by the smiling faces and dress selection. It would be worth going elsewhere to avoid the hassle and heartache! I found my bridal gown here and was told that if all of my bridesmaids ordered from them, they would recieve 15% off. What they don't tell you is that when your bridesmaids call they are offered an option to pay 1/2 now and 1/2 on receipt which voids the 15% off deal. (I felt like I committed fraud on my bridesmaids, as I promised a discount that the store didnt honor) They also will take their measurements over the phone and tell them that they are a plus size and try to charge an additional $60 for the dress. None of my bridesmaids were plus sizes, all of them actually ordered regular sizes & had to get their dresses altered down to fit. I caught this scam early on and called to intervene reminding them that one bridesmaid fit the size 8 dress on the rack perfectly so now why where they telling her she needed a 16Plus size? This is a racket to make more money on the dress cost as well as the alteration cost. My bridal dress came in and when I came in for the fitting I found blue dye stains on the dress. The owner-Cathy seemed very mad that I even pointed this out as this was an inconvenience to her to have to order me another dress. I wonder why this dress wasn't inspected on receipt, but I guess that is my job not the bridal shops job. We ordered all of our dresses from bridesmaids, hostess dresses, bridal gown, veil, shoes etc from this shop and we were treated with nothing less than disrespect. The hostess dresses never even came in and the owner didn't even want to refund my money and to this day has not. We will be settling this matter in court. The alterations for my bridal gown left a great deal to be desired. I tripped down the aisle and no one could figure out how to tie the bustles that were supposed to be color coded, even though all of the ties were the same color.??? I was so disappointed with myself for patronizing this shop. I wish this on no bride. I ended up loosing it in the shop when the owner refused to refund my money for dresses that never came in. The hostess' and their mother who were supposed to be in my wedding backed out because they didn't have proper attire- thanks to Cathy at Formally yours. Kathy has no compassion for this business from her own mouth " I sell dresses you buy dresses" She is not warm nor does she care about making your wedding a stress free, beautiful experience, in my opinion she does everything in her power to make it difficult. I came in for my final fitting and the alterations were not right so the alteration lady asked if I could come back later once they were completed, once I left Cathy called me to tell me that she would have to put my gown in a bag after the alterations were finished and she would not be resteaming my dress. I dont understand how the alterations not being right ( as per the alteration lady) was my fault and why would nt she resteam my dress if it needed it, why would any shop owner want a product to leave their store less that satisfactory. I told her to forget it, I would get it steamed myself. This was the worst experience I have ever had. After spending so much money here, I am still in awe about the unprofessional treatment we recieved in exchange for patronage. No matter how much they tried, my wedding was beyond beautiful!

Recommends

Sherry Anderson

Joined 3 years ago

Great Gowns, Outstanding Service and Experience. I had a wonderful experience at Formally Yours. After visiting several other shops where I was basically ignored or treated as just another person, I was thrilled with the friendly atmosphere of the entire staff at Formally Yours. I worked mostly with the owner Cathy, but also with Lindsey and another tall girl who's name starts with a "T" - sorry can't remember! But they were all great! Cathy has a great eye for gowns and knows what looks best on all different body types, shapes and sizes, as well as for different styles of weddings. She showed me the gowns I requested and described, but also suggested several other styles I never would have otherwise tried on - and I fell in love with one of the gowns she selected for me! I felt so special with the personalized treatment, I can't say enough good things about this shop!

We got all of my bridesmaids gowns here too and everything turned out amazing for everyone - my family and friends were also very pleased at the prices, quality, and the end result! 5 Stars! Cathy and her staff made my special day even more special and more beautiful than I ever could have imagined. I'm so glad I went there!

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dgiglio

Joined 4 years ago

Fabulous Dresses--Exceptional Services--No Appointments Required. When my oldest daughter was getting married, we found the dress she loved in a magazine. Then we found it at the BEST price just around the corner from us at Formally Yours. When we got there, we found a friendly staff with expert knowledge and an uncanning ability to know just what you are looking for. They quickly helped us find bridesmaids dresses in the exact shade of green she wanted. So when my youngest daughter got engaged this year, we went back to Formally Yours. Cathy had a new store but the same great service and attitude. After trying on dress after dress, Lindsey brought one over to her and said "just try it." She loved it and quickly went from tears of frustration to tears of joy when you know you have found--the one. After describing the look and feel she wanted for the wedding, Lindsey found three great choices for the bridesmaid dress, my dress and the groom's mother's dress. And the service does not stop there. They had lots of tips and tricks to make sure everyone will look great--including the guys. Appointments are not required and you never feel pressured or rushed--just welcomed. Each and every time I have been in, I still receive the same great service with a smile as does everyone who walks through the door. Cathy has transformed Formally Yours into a rare little gem just outside the perimeter waiting to help you be the bride you've always wanted to be.

Recommends

marenkb

Joined 5 years ago

Exceptional Experience. I had already done some shopping and came in with idea of what I wanted in a wedding dress. Just a few words from me and they found a selection to try. All of the dresses were lovely, but it was the first dress I tried that I fell in love with. There was no pressure, no hovering, just helpful advice and perfect service.

Recommends

dianein30319

Joined 5 years ago

The best service, experience, selection and price in the greater Atlanta area!. After searching online trying to find the perfect wedding gown, I found a few I really liked in the Atlanta area. I contacted Formally Yours and was so impressed over the phone that I went out of my way to see them that day. No pressure, just simple consultation and great expectations were set from the beginning unlike some other places I had been. The staff has over 20 years of experience and are passionate about what they do without making you feel pressured. Even though the store was busy, I felt like they gave me just the right amount of attention to detail and consulted me along the way. What I was most impressed by was the experience they have with different designers and body types. They helped me not only pick out the perfect wedding dress, but my brides maid dresses also. The prices were extremely fair as well, which helped make the whole experience a pleasure and ultimately gave me some peace of mind.

I would recommend their store to anyone looking for top designer formal dresses or wedding dresses at the best prices in Atlanta and the best customer service overall. Way to go gals, you made my whole experience superior and fun. You are always prepared to have a great party when you feel as beautiful as possible and people notice. Thanks again.