Bliss Spa

Doesn't Recommend

Victoria D.

Joined 8 months ago

Horrible pedicure I have ever had. I asked for French pedi and the lady did not tell me she can't do it. I had to stop her half way and changed to solid color. Gosh, she can't even do the solid polish right. Now I have to look at my ugly pedi for next 2 weeks.

Doesn't Recommend

vanessasmit

Joined 5 years ago

HORRIBLE EXPERIENCE. I contacted Bliss Midtown to book services for five people. It took numerous phone calls and messages to actually get through. I finally had to call the GM of the W hotel to get any response. One I did, they didn't seem to have enoughtstaff on hand to book our appts and I had to call back several times to make sure our reservations were confirmed. My service started 30 minutes late! Also they neglected to give me and my party spa slippers as they said they would. I found whole spa to be just sort of an after thought in the hotel, hidden away in the basement, the lounge area appreared to be dirty. The rug just looked like a cheap old Target rug that definitely needs replacing, out dated mags, etc. Grant I was pretty aggrevated by the time my massage started but it was just mediocre. I was hoping at least that would be a good experience. DO NOT book services at this place.

Recommends

jennyx3

Joined 7 years ago

No complaints. I came to Bliss during Spa Week and was very happy with the services. The waiting room had great magazines and yummy snacks (e.g. really good brownies and some nuts or dried fruits). My facial was really good and my face was glowing for several days afterward. I treated my boyfriend to a massage and he was so happy about it. He had a great experience. We both felt very relaxed and renewed afterward-exactly what a spa should do.

The place was nice looking and looked clean and neat.

Something I did not like is that I had to pay $20 for parking because I didn't park in the right garage. I did call beforehand and asked about parking and was told that they comp parking and to park in the garage instead of valeting. I parked in the garage adjacent to the W hotel and was later told that the parking for the spa is across the street in the Actor's Playhouse. That is something that should have been mentioned when I called to specifically ask about parking.

Recommends

Contributor

Joined 10 years ago

This 4,000 square foot beauty-land is appropriately lodged in the swanky-hip W hotel in Midtown.. In Short
Hang an immediate left once you enter the W and the discreet staircase spirals you downstairs to Bliss Spa, where you are greeted by bright lights and a wall of blue bottled skin care. Although this might look like a retail store - the spa itself lies just beyond the displays. The locker room and lounge area are packed with amenities such as steam showers, a sauna as well as a spread of snacks and beverages. Although these areas are cozy nd warmly decorated, the corridor leading to the six treatment rooms is a sterile white; more reminiscent of a hospital then a spa. Bliss boasts an array of luxurious body treatments, massages and nail services - however the spa is best known for its amazing facials, specifically the Triple Oxygen Facial which as the name indicates, delivers three shots of oxygen to the skin resulting in a glowing complexion.