European Import Specialists

11/19/09

Great Service at reasonable price

by RGW at Citysearch

I took my BMW 325 in for it 60k service. Kelli had given me a quote for the service. When i came back to pick up my car, Kelli told me that there were a couple items that did not need to be done and thus my total bill was less than expected. Great surprise. Kelli is very personable and the service was completed when they told me it would be.

I will recommend anybody that has a BMW to use European Import Specialists.

Richard

• Pros: Provided service on time and for less than quote
• Cons: none

11/06/09

The Best Mechanic Ever!

by L Grady at Citysearch

I was referred to EIS by a friend. My expectation was very low even though I heard rave reviews. I was shocked at the ambiance and level of customer service. I have a BMW and was paying $80 for an oil change. Kelly did the same service for half of this price. More than assessed my car, gave me a list of repairs, and took my car next door to get an estimate for body work. ALL at no extra charge. Because you can relax while you wait on your car (coffee, TV, massage chair) I didn't want to leave. The time flew by while I waited as I was so relaxed. I highly recommend her! She is my mechanic. She's proven trust worthy and that's what I need being a single female.

• Pros: Quality, Trustworthy, Reasonable Price
• Cons: NONE--Really.

06/18/09

Very professional

by NicoleCi at Citysearch

I just bought a 2004 325Ci BMW. This is my and my husbands baby so we are going the extra mile to make sure if receives THE best treatment. Dealerships are too expensive so we were looking for a private mechanic that knows what they are doing. I have only been there once but liked what I herd and my experience. #1 They got me in as soon as the next appointment was available. Kelly was their early and let me in before they even opened. #2 The wait was not long. As soon at 8:00 came around, the mechanic checked in and settled then took my car back right away to start the inspection. #3 He showed me what he thought was wrong with my car instead of just telling me with the car behind closed doors. #4 Everyone was super friendly and knew what they were talking about. I will definitely go their again. I know if I go there my car will be taken care of and I will be getting my moneys worth!

• Pros: Knowledgeable