Austell >Lawn & Garden > Genesis Garden & Lawn Care
5000 Austell Powder Spgs # 288, Austell, GA | Directions 3010633.832525 -84.654698
They will take your money and run!!!!!!! – I gave them $4,500 worth of business and had my backyard redone. I had the patio extended and cement was caked on all over the siding of the house. The leftover cement was dumped in the back of the property. He told me that the plants he put in were under warranty for 1 year and if for any reason they needed replacing, he would do so. Half of the plants are deseased and he won't even give me the courtesy of calling me back. He is in the neighborhood frequently and won't even stop by to take care a customer whom went out of the way to pay him in cash the day the service was finished upon his request so he could make payroll. Thanks a lot Groucho!
They have lost their care for the customer! – We have used Genesis for many years. At the beginning, the owner cared about his work and making sure his customers were satisfied. The last couple of years., we very rarely saw the owner. His crew would come for the monthly maintenance and stay 10 to 15 minutes at tops (coming 1, at most a 2nd time a month). (weeds were not being maintained, bushes not trimmed and many things were not getting done). We kept hoping it would turn around and it never did. Finally in August we said enough!
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