Ashley z.

Joined 14 days ago

Worst place ever! If I could give anyone some advice it would be to not go to this salon. For one the girls have a very hard time following directions and doing up do's. When I asked for a specific hair up do the girl argued with me about whether the style was up or down. Then she could not do an up do to save her life. My hair in no way was worth $90! I could of done better myself and should have. Last the salon messed up with getting gratuity from me so they call me a week and a half later telling me they are charging my card for the tip money! Maybe they did not deserve a tip! Pure craziness! This is the worst hair salon ever! They need to learn how to please the customer and get a little more on top of the financial aspect! Never again!

emmy s.

Joined 3 months ago

I loved Karma Salon!! They are so kind and the salon gives off such a relaxing vibe! My hair looked amazing and I will recommend Julie Robinson to everyone I know!! Thanks ladies!!

madison a.

Joined 3 months ago

I was wanting to go somewhere new to get my eyebrow's done and add a little color to my hair and found Karma; it was awesome! Everyone was really sweet and I walked out loving my new hair do!!! If you are looking to try a new place you should definitely come here. Everyone is really friendly and the salon is so relaxing! If your looking to get away, come here!!!!!!!!!!!!!!

Anna S.

Joined 3 months ago

I recently tried out Karma for the first time since moving to the area. I was very nervous about trying out a new salon but I decided to go anyway! I am SO glad I did!!! Everyone there was so nice and make me feel at home and my hair turned out even better then before! I already sent my neighbor and she went and loved it too and I even got a coupon in the mail for sending her there! This salon is super cute and I would reccomend it to anyone!

Riley D.

Joined 6 months ago

WOW! I came on here because I wanted to write how amazing my experience was at Karma and I am reading these terrible messages from what sounds like very bitter women who like to complain. I have nothing but the BEST things to say about this salon. From the minute I walked in to the moment I left every single person was so sweet and helpful! Not only is it a beautiful salon, but it has such a good vibe to it! I would recommend this salon to ANYONE who asked me where to go. I hope anyone on this site will seriously take my words to heart and not listen to the comments before mine, which to be quite honest were just discusting. I think the name of the salon is just appropriate...KARMA! Karma is my salon and I am PROUD of it!

Recommends

Chrisitne R.

Joined 6 months ago

GO THERE!!!!!!!!! I have gone to numerous salons in Atlanta trying to find the perfect one. Karma salon and spa's service providers were amazing.i saw friendly smiles as soon as i walked in the door. Everyone from the staff was so kind, all stylist greeted me and complimented me, they made feel so special! I I was asked many times if i needed anything from a coffee, to a snack. My hair stylist Julie (the owner) consulted with me in the beginning and found a price just right for my budget. She even gave me a complimentry moisturizer treatment. I am so happy with my hair, I have never been more pleased! A BIG thanks to karma and it's staff! :)

Doesn't Recommend

smiley7863

Joined 6 years ago

Take my advice, don't go there. The owner will make you sit for hours on end and then when you complain about your bad hair color, she will go in the back to eat and talk bad about you.

Recommends

Maria T.

Joined 1 year ago

Best Salon in Atlanta. Wow, what a nut job that last reviewer must be! Probably another Groupon user who expects to get something for nothing. It's unfortunate that the web allows people like that to spew false crap about people just trying to do their jobs. I bet they also go to restaurants and order what the waiter recommends then refuse to pay the check. I don't work at Karma, but have been going to Karma for years and that's just not how they operate. If you want the best for your hair, go to Karma. If you want the cheapest, go somewhere else, cause I certainly don't want to have to sit next to you and listen to you complain!

Doesn't Recommend

wysteria

Joined 7 years ago

Horrible! They do NOT know how to color hair and charge extra for everything, if another stylist touches you there is another charge for their services too! They do not stand behind their horrible work and will not fix it and will NOT tell you prices up front! IF you like to spend $350 for a 1/4" trim and hair color that sucks and makes you look like a dog peed on your head then this is the place for you! If you want to look and feel good at a normal price (half of what they charge) then DO NOT GO HERE! Julie the owner will lie to your face and say you can call back if you don't like it and she will make it right...well she won't...she will tell you she is not the stylist for you!

Doesn't Recommend

jeny9876

Joined 5 years ago

Terrible experience.. This salon recently put out a Groupon, so I imagine a lot of people will be interested in the experience you may encounter.

I have had the worst experience at this salon - which started before I even got there. My appointment was double booked and I had to be rescheduled. This in itself was not a big deal, but when I rescheduled, they fit me in a time slot where there was not enough time for me to get to my next appointment. I had expressed concern, and they assured me I would be done well before I needed to leave. When I got to the salon, I was called by the wrong name by the stylist (not a big deal, but it's all about the details when you're talking about good customer experience, isn't it?). Of course with my Groupon, they had to upsell me - which was fine. But because of the upsell, there was no way I was getting out of the salon on time. I then decided to forego the ever-so-critical gloss because it became clear after just getting my foils put in that there would not be enough time - despite what the stylist had said before we started the process. My appointment ended 15 minutes past the time that I needed to be out of there, and then I had to wait another 5 minutes to be checked out.

My hair looked horrid, and I had to come back to get it darkened (why she didn't just use the darker color in the first place and save us all the headache, I don't know - oh wait, I do - to charge me an additional $45). I expressed my disappointment to the owner before going back to fix my color, and she left me a message somewhat accusing me of not understanding that the stylist said a gloss would be needed to even my hair out and that her people would never tell a client how long an appointment would take because it's not a science, and to top it off she made a snide remark about how my hair had box color on it before which may have led to the horrible coloring. I did not have box color on it, two of her people told me we would have enough time to finish my cut/color, and clearly she does not care about making a situation right. In addition to the $45 to fix my hair, my first visit also included a $10 surcharge for extra coloring because my hair was too long - also not mentioned on the Groupon. I definitely can understand the charge, but not if it's not mentioned in the fine print. The owner was quick to point out that this was a Groupon error. Then it should be between her and Groupon.

So how does my hair look after the oh-so-important gloss? Still crappy, but less orange. The color I was going for was a caramel. Not to mention that she cut it much shorter than we had agreed on, but I can deal with that as my hair grows fairly quickly. I really wanted to like this salon, and even after the first bad visit, had hopes that it could be salvaged by some good customer service the second time around. It was not.