Coast Dental Svc Inc

07/27/09

Outraged

by larese at Citysearch

I went to this dental location because one of the cement connectors of my permanent retainer had come off. There are 5 connectors total that have been securly in place for 15 years. I made the appointment to have the retainer removed. After waiting 45 minutes after my appointment time, the dentist told me the best course of action was to replace the connector rather than removing it. I said ok. She put a huge glob of something on the connection which was more than 3 times as big as my other connectors. Withen 2 1/2 weeks, it came off. I went back in a week ago....this time she said she was putting cement on it, (must have been playdoh the last time). The cement came off yesterday, less than a week later. I went back in today for her to tell me she thought it was my teeth causing the problem, (remember, my other connectors which are still secure have been on my teeth 15 years). I said, ok why don't you take it off then, she said she wasn't comfortable doing that. My dentist I have been going to for 20 years took both my sister's permanent retainers off, and THAT is what I made the original appointment for, why didn't they tell me that then? So, they said they would refund the money for the connector, but it would take 6-8 weeks and that they wouldn't refund the $50.00 oral exam money...I would NOT go to this dentist, she is an idiot!

• Pros: No Pros
• Cons: They don't know what they are doing