Red Robin Gourmet Burgers

Doesn't Recommend

bbb2424

Joined 2 years ago

Red Robin "iagggggggg". I was only 2 minutes away from Chillis, why did we decided to try something new!! When we arrived we where told to wait 10 minutes. Sooo we wait, when they took us to our table the place was empty inside. I count more than 15 tables empty....

The waitres was very nice, I was no complais about her.

Then we got our food... the hamburger had no taste at all!! NONE! my husband food either, the onion rings should be called "oil rings"

Will not go back, not even if they offer free food!!

Ohh say hi to the guy that cooks, he is always outside having a smoke!!

Recommends

Tkreeds

Joined 3 years ago

OH my god, Best Burger EVER!!. Okay, so I ate here the other night with some friends, and I LOVE Their burgers. I had the Hawaiian Burger and it was incredible. The decor in the restaurant is a little TGI Fridayish; but the food is great. I also had a bite of my friends burger, and it was great; he had the southwest burger, and it was a keeper as well. You can't go wrong with this place, highly recommend it.

Doesn't Recommend

lundyw1

Joined 6 years ago

The worst experience EVER at a Red Robin or ANY burger place!. Have eaten at one in Maryland on various business trips & thought it was wonderful, so convinced the wife to drive 45 miles to the closest one to Atlanta for her first experience. Arrived at a restaurant full of empty tables, yet was told that there was a 45 minute wait. Instead, we decided to sit at the bar. The bartender made it obvious that she did not want us to sit there & continued to be surly and ignore us throughout meal. Did not even remove the dirty dishes from previous diners and did not wipe down counter for us to eat until our food arrived! Was told kitchen was running behind and it would be 45 minutes for food. In the meantime, we were entertained - we observed a table of 10 leave without paying because no one would take their check, the hostess have a crying meltdown as angry customers wonder why there are empty tables yet no seating of customers, the milkshake maker made shakes over and over again in same silver cup without washing cup between shakes, and all of the employees came over to make fun of their customers with ill-tempered bartender in front of us! When the food finally arrived, my burger was stone cold - so cold that the cheese did not even attempt to melt on top of it. The fried egg on top of it was so old that I was seriously worried about getting ill. My wife's chicken sandwich was also undercooked and inedible. My wife and I decided to cut our losses, eat what we could, pay bill, and get the heck out of there. Have you ever gotten the vibe at a restaurant that to say something about the food not being right would result in having your food tampered with? We got that vibe loud and clear here. Also - paid $3.99 for a "bottomless" raspberry limeade. When I asked for a refill, was told that they were out of limes and I should be glad that I at least got one glass. We were there for almost 2 hours and everyone was furious and unsatisfied. They have SERIOUS problems at this location.