09/02/09

Above the rest

by Ted Tanner

Dr. Airduct is good. I don't have a lot of time to go on and on about how remarkable their service is, but I would like to spread the word. Pass this along to your family and friends. They came out a week ago and took care of my mom;s dryer. They cleaned out all the dirt and lint that could have started a fire. She is up in age and can't do a lot for herself. They went out of their way to help her and even repaired a doorknob for her. This is what I call going above and beyond for your clients. Call 404-348-0436

• Pros: Quick and successful

04/17/09

DO NOT USE Dr. Air Duct

by reviewer65

Update 6-7-09

** I demanded 50% of the fee and they sent me a check)

I hired them to have my chimney cleaned prior to moving out. It was on an inspection requirements list. I called and they quoted $99 or $129 depending on if I had a fireplace or chimney. They came on the date specified but were 2 hours late. When they came they did the job quickly. He offered me a extra cleaning for only $40 (that was quoted as free). I declined but he said he would mark that I had it done anyway but I declined that dishonest practice as well.

When it was time to pay the bill they added an additional $40 as a travel charge. When I asked why there was a 40% increase I was told it was standard for a travel charge over an hour. I said you are in Atlanta and I am in Suwanee – that is not an hour. I am not concerned WHERE you came from… you are an Atlanta company. He didn’t have an answer. I paid and should NOT have !

I then immediately took the quote and emailed Joey, the office manager, who sent me the quote and asked where the travel charge was on the quote. No response

The Office manager wrote me back and apologized for the inconvenience and offered me 50% off on other services. I don’t think SO!

DO NOT USE this company they are crooks!

• Pros: I got a receipt for chimney cleaning (needed for selling hom
• Cons: 40% increase in quote -added on fees after work done

02/18/09

Best duct cleaning in Atlanta

by omry

This is Omry here. I needed my ducts cleaned. My wife had constant problems breathing, little did I know that the ducts were clogged. Dr. Airduct was recommended. I called this company and they sent two guys out the next morning. They showed us the problem and now my wife can breathe easier. Even the dogs are more energetic.