Pcemt 24-7

Recommends

Bill Harris

Joined 3 years ago

P C E M T. Very satisfied

User Rating: 5 out of 5 stars by very satisfied customer 03/26/2010

In the past few months, they have worked on my office desk top and two laptops. I was very pleased. The staff is thoroughly professional and knowledgeable, and the repair cost was reasonable. And they even have excellent interpersonal skills.

Hopefully my computers won't have problems again for a while, but if they do, it's going to PC EMT 24/7.

Pros: Professional and knowledgeable.

Cons: None.

Recommends

pcar1947

Joined 4 years ago

Great Experience wit PCEMT. My 6 year old HP Laptop shutdown in late June. After a number of attempts at repairing it myself and doing research online I surmised it was the MB. I was about to ship it to Houston to get a diagnosis and someone suggested I go see PCEMT.

Man was I pleased. They Diagnosed and repaired the laptop, which had some cooling issues, replaced a bad memory board and they repaired the file management system. From the time I got the diagnosis to when I picked it up was less then a day.In fact they told I could pick it up that day ( I had prior commitments).

They have brought this laptop back to life. It is quiet, fast, running cool and has not shutdown.

I highly recommend these people.

Doesn't Recommend

BuysBigHardware

Joined 4 years ago

If it ain't in stock on the shelf, don't count on ever getting it.. On 23 January 2009 we contacted PC / EMT to purchase 2 computers with a specific list of components and were promised they would be availabel that night. They were not. We were told (via telephone) that they might be ready in the morning of on 24 January 2009. They were not. We were told that they would be ready on the moning od 26 January at 9AM. They were not. Our technician was at the store to pickup the systems and was notified that the computers were not ready because some of the componts were defective. Our technician observed that in fact they had attempted to use incompatible components (DRAM) and would have to acquire compatible components for the systems to operate at all. We were assured that the systems would be available for pickup on the following morning (27 January) at 7AM. They were not. On 27 January at 7AM I was at the store and was notified by Zoheb Gilani that the componets were still defective. They needed to acquire replacements components (again?) and the system would be available at 11AM. I notified Zoheb Gilani that the machines must be fixed, working and ready to pickup by Noon or we would be cancelling the order. On 27 January at approximately 11:30AM I received a call from Zoheb Gilani notifying me that the machines were still not working. A problem had arisen some time before (possibly Friday or Saturday) and a number of hours had been spent (even as recently as the moning hours before my arrival) attempting to correct the issue. Zoheb Gilani claimed to be enroute to some technical resource that he claimed would be most likely to resolve the issue.

As this notification of a new problem was in direct contradiction to my conversation with the vendor at 7AM the same day, I notified him that we were cancelling our order.

As an aside, we obtained one system meeting our specifications that afternoon and another the following day from a different vendor. I wish we'd had the VISION to look elsewhere before.

Recommends

malik200

Joined 6 years ago

Best PC service ever, Fixed my PC and I was in a total different state, Awesome customer service.. I purchased a HP DV6205 laptop from Wal-Mart and was very disappointed with the operating system installed on the unit. I had Windows Vista with 512mb of ram, which made it very hard for Vista to run smoothly. My PC took forever to load up and shut down, some applications would freeze up due to the high graphics used in Vista. So i called PCEMT247 which i found by just going to google, just so happens the president of the company answered my call and was very friendly and explained to me that if I added more RAM and downgraded to Windows XPPRO my system would work extremely faster. Indeed I sent my Laptop in for service and they added 2GB RAM and installed Windows XPPro, I received my laptop in 5 Business days, a few driver issues had to be worked out so they remotely logged into my pc and fixed it in 23 minutes, Which amazed me because the technology they use is so unique. Once fixed my laptop works so fast and I can do multiple applications without any lag or freezing. I HIGHLY RECOMMEND PCEMT247 TO ANYONE WHO NEEDS PC REPAIR, UPGRADES, NETWORKING, REMOTE SERVICE, ETC....

Recommends

PCEMT247

Joined 6 years ago

New Phone Number. Technicians at PC EMT 24/7 are a new breed of computer specialist who personalizes their service from custom-built computers to home and business networking. Specialists are available 24/7 to offer guidance and to fix any PC problem anytime, anywhere. Please call us to set up an on-site call at 678-990-8302 or drop-off your computer for prompt service to 10945 State Bridge Road Suite 305 Alpharetta, GA 30022.