Larry Johnson's Buckhead Auto Center

05/24/12

Worst Auto Repair Service in Buckhead and Possibly the World

by monk dunkle

Hands down the worst consumer experience of my life, across all forms of commerce. From the first day I dropped my car off to the 60th day when I picked it up, this group was unprofessional, unresponsive, and unorganized. They told me the job would take 2 weeks and it took 2 months and there were still things left unfinished. I have little patience for ignorant dishonest people, so I paid my tab and left so I did not have to listen to one more garbage filled conversation. Here are a few gems from my experience: 1) They installed the wrong tires on my car, 2) they did not repair the glove box, the spare tire, or the center console as we discussed, 3) they removed seat covers and did not put them back on. Never take your car here, regardless of the price he gives you. He uses inferior parts and labor so he can undercut the competitors who may actually fix your car like they say they will.

05/23/12

The Worst Place in Town

by nbernier

The worst company in Georgia! They are nothing but incompetent liars. And the owner Larry is the worst. He is more concerned with talking and joking with people than actually getting any work done and dealing with customers. Not only does it take forever to even get someone to pick up the phone when you call but then all you get is crap. I have been lied to more times than I can count and told I need expensive parts that I dont actually need. I called the day the part was supposed to be in and got the run around all day. First I talked to Larry who had to go see if the part was in and said he would call me back. and hour later I call back and talk to someone and they tell me Larry is trying to track down the part and they will call me soon. 4 HOURS later I call and am told Larry left for the day and didnt leave any notes about the part or my car and that someone will call me in the morning to update me. Are you freaking kidding me!!!Then they FINALLY get the part in and its no good, but no one calls to tell me until i go to pick up my car. I took my car to the Goodyear on Cumberland Parkway (who are awesome!!) and they told me that that is definitely not the part I need and the one i do need is 1/3 as expensive. They make you wait forever and then dont even come and tell you whats going on. This is the worst service and company I have ever dealt with. I will never ever go back and warn anyone who goes to beware and get a second opinion!!! The only reason I went to them in the first place is because Michael who works next door who sold me my car promised that they were the best. Well Michael turned out to be a cheap lying bastard and is the reason I am in this mess to begin with! Dont Ever buy a car from him and dont ever go to Buckhead Auto.

05/23/12

Great Service

by game15breaker

Mechanic Josh worked on my White Tahoe and he was very knowledgable and quick to service. He provided extra value by informing me of other future needs and how best to take care of my car. He even offered to vacuumm my car for me! Highly recommended!

05/07/12

Great service and good guys to deal with...

by saxpilot

I've always had good experiences with these guys. You can tell they care about cars and are genuine, honest folks. They don't take all day and (at least in my case) will run you back to your house if it is going to take awhile. Given their location you'd expect them to gouge you on the price, but they are VERY competitive on pricing and know what they are doing. HIGHLY recommended!

04/02/12

KNOWS HOW TO WORK ON RANGE ROVERS !!!

by bcouvaras

As the other reviews stated, it is so hard to find a mechanic that you can trust. I cannot say enough good things about Larry and his staff.

I was in a unique situation in that I had a Range Rover that had just run out of warranty. I was so nervous about the exposure of owning a car like that without any kind of warranty, and Hennessy (which is just up the street from Larry) was about to scare me into paying $6000-$8000 for an extended warranty with some crazy high deductibles.

On a whim I went in to see Larry and get his opinion on what I should do. He went over my options with me (at no charge) and helped me conclude that he could service my vehicle on an as-needed basis and odds were that over time that would be cheaper than the warranty that Hennessy proposed.

So I took my chances and went to see Larry for various issues as they arose. No only was his work excellent and quick, but his prices were reasonable and, at times, I know that he did additional work without charging me. Once he even let me borrow his own personal car for the afternoon because we had to wait for a part to come in and I had to run home to relieve my babysitter. The guy is so likable and trustworthy and fair - I know what the other reviewers mean when they say that it feels like he is a friend they can trust.

I guess that one additional thing that I want to express on this review site (besides the fact that he is fabulous, as everyone has said) is that he is just as comfortable with foreign cars as he is with domestic cars.