Monroe >Roxy Salon & Spa
“would definitely recommend Roxy to anyone, guy or gal, looking for a reliable and sophisticated, people- and pocket-friendly hair salon!”
“They have cute jewelry, beauty products, and gifts in the front of the shop, and to top it all off, my cut only cost $30-- HALF the price of what I paid at more disappointing salons in Atlanta!”
Great 1st time. I got my hair highlighted and cut today at Roxy Salon & Spa, I would like to say to everyone that this place is amazing. I do not know why 2 people gave it a bad review. I personally had a wonderful experience. My hair dresser was Patty, and she was so helpful in helping me pick out the right cut and color for me. My hair came out Fantastic. It not only looks better it feels so much better. I would recommend to anyone! -Kristen
PISSED-They deleted my other review!.
I wrote a review trying to be as helpful as possible and calm, no bashing, on a website "Vagaro" which is a salon review website. Clearly they didn't like it so they deleted it which was not cool! So I will write it again, where they can't delete it!
Cut was uneven even though I asked for a basic cut. I was cut by a woman (I'm guessing the owner because of the bossy product pushing), not sure of her name still but she wouldn't stop trying to sell me on products(relentlessly) which made me think it was more of a "MONEY" thing than a "I care if you like your hair" thing. The salon was empty even though it was a Saturday. Parking was impossible, there was no parking anywhere, I had to walk a while once parked. COPS WERE EVERYWHERE...holy cow. This town was overloaded with cops, when I left I saw one writing a girl a ticket for parking with her tire on the white line...not joking.
But this is about hair and the bottom line is that I would brave all of that if the salon was a winner, In my honest opinion IT WAS NOT. Will not be back....and finally getting my review out there without being DELETED this time.
We would like to apologize for your unsatisfactory experience. We strive to make sure that every customer receives the utmost pampering from our staff. Because we don't have your name, we can not be sure of who your appointment was with, but we have recently made some changes in our staffing due to similar issues. I am the owner, and can assure you that it is my goal that products and services are not pushed on any client.
Love my new hair style!. My hat is off (literally) to the gals at Roxy Salon. Got a new short, sleek, sassy style, color and highlights last week, EVERYONE raves over my new hair! I can't say enough good about Roxy Salon; and the spa, well let's just say AWESOME!!! Thanks for a beautiful and painless brow and lip job. My vote is for Roxy Salon, Spa and Boutique for the top notch hair salon and spa in a 50 mile radius. I'll not go back to Athens and spend the extra bucks! No need now!!! Great job ladies.
You get what you pay for.
I tried this salon...MISTAKE. I guess they are right you get what you pay for. I was trying to save some money with this economy so I figured, why not. The town was cute and charming enough but I felt like I was in gossip central as soon as I walked in. I was still excited about my appointment due to some of the reviews I had read, but lets just say that if you win "stylist of the year" evidently your family is voting.
The haircut was the worst I've ever had. Uneven and choppy when I asked for a blended natural look. The color was horrible, it was not only not even close to the color and photos we discussed but it was so severely obvious that I had highlights and low lights I might as well have drawn them on (Also, they were not even close to my roots).
I have learned my lesson, you get what you pay for. There is a reason that those "stylist" stay in small town areas...they DON'T know how to do hair. Poor Quality, Uneducated Stylist, and not at all a Professional Atmosphere(Gossip). Not much gets me very upset...but my hair does! Hope this helps someone else.
We apologize that you were unhappy with your service at Roxy! We strive to offer our clients the best services and atmosphere possible, and are disappointed to find out that you're less than pleased! We would love the opportunity to make this right for you. Please give us a call, and ask to speak to Emily, the owner, and discuss with her anything we can do to make this up to you.
Fantastic Cut, Great Stylists, Chic Salon!.
I had been bouncing around from salon to salon in Atlanta trying to find a hairstylist who would cut off my thick, long hair into the shorter, edgier shag I was looking for. I'd been spending around $60 every time, but was never satisfied and felt like no one was listening to what I asked for.
I went to Roxy, and Emily Carnes (The Walton Tribune's 2009 Hairstylist of the Year) and her staff took me right in, listened to what I wanted out of my cut, and gave me just the new 'do I had been searching for! Everyone was so friendly, and the salon and boutique are adorably small-town chic, right in the middle of downtown Monroe. They have cute jewelry, beauty products, and gifts in the front of the shop, and to top it all off, my cut only cost $30-- HALF the price of what I paid at more disappointing salons in Atlanta!
I would definitely recommend Roxy to anyone, guy or gal, looking for a reliable and sophisticated, people- and pocket-friendly hair salon!
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