Atlanta >Pet Hotel Petsmart
Great Stay at Petsmart. My dog loves the Petsmart Hotel. We boarded her there when she was just a six month old puppy and we left for a two week vacation. I was worried about leaving her for so long. But she had plenty of active play time with other dogs, rested well in their kennel area, received some dog training on-site, had a nice grooming bath, and the staff there really took to her. While she was grateful when her family returned, I could tell she was loved and watched over. The staff is consistent with little turnover and they know the dogs. Now when we go in Petsmart as customers she always trots toward the hotel to see her old friends. Don't let a fussy old dog dissuade you. They do a great job at Petsmart.
$222 vet Bill due to Stress induced blo od in urine one day after pick up. I chose the PetsMart Pet Hotel because it looked professional and I thought all the extracurricular activities they have would keep my dog from just sitting in the kennel during her stay. We went by for a visit a few days prior to her stay and it seemed as advertised. My basset hound has been boarded before and stayed with friends on multiple occasions. We have never had any issues. She has always been in good health and is generally a hearty dog. I even brought her food from home to prevent any possible digestive issues... although she has handled food changes easily in the past. I felt it was just an added precaution. She plays well with others and is always just a happy basset. She stayed 2 nights and we picked her up the last day at 7am... she seemed normal. They reported that she did well in group play so I felt good. The following day she ate as normal and went outside that morning to do her business (our usual routine). Around noon she begin peeing little half dollar spots all over the house with blo od drops next to them. This continued all day and I took her to the vet at 6pm. The vet preformed a urinalysis/blo od test/etc and determined she had a thicken bladder wall most likely induced by stress. One of the vet office attendants said because the PetHotel has them go to the bathroom inside, the dogs can sometimes stress over this because it is something they know is not okay. They might hold their urine which can cause these issues after a couple days. My bill totaled $222 at the Vet and $78 at the PetHotel. I can definitely say I will never take my dog to any PetsMart PetHotel again. If you are considering any PetsMart PetHotel I would advise against it and recommend you look for a place that has an outside dog run as an alternative. I have contacted the PetHotel and I am currently waiting on a Manager to call me back. I will post the result of the conversation.
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