06/18/09

Don't go here!!!

by MelissaEmkey

Don't go here! I called yesterday to make an appointment for 3:00 with Lydia. She said fine, but was hesitant. I OFFERED to come in later and she said " No,3:00 is fine. I get there at 3:00, sign in, sit down and wait for her to finish with her customer. When she finished, she took another lady that was there. She proceeded to take about 30 minutes with her and when she is checking out, Lydia says to her, "Are you Melissa?" She said no. I then knew that the whole time Lydia thought that the lady was me! She didn't even bother to check her book before she started on the lady! She then went back to a her other customer who was getting a perm and didn't even acknowledge me! I went to her and let her know that I had been her 3:00 appointment. She said she was sorry,hadn't even looked at the schedule (no kidding) but had to finish this perm. By now it was 3:45 and I was steaming. I asked if I could get a free visit because of her screw up and she gave me a card with 10% or $3.00 off.I don't think so!!! By the way, this was the second time in a year that she did this to me,not checking her book and taking someone before me. You would have thought I would have learned my lesson, but she did a good job, so I gave her the benefit last time. I told her I was most mad about her insisting that 3:00 was fine, when I could have come later. Please don't go there. You will waste your time! I am telling everyone about my experience with Lydia!